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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L

Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
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R13,742
All-in-one enhancement, no compromise Robot Vacuum and Mop with Auto-Empty and Mop Self-CleaningAchieve a spotless home with the 360-degree upgrade. Featuring robust 19,000Pa suction, versatile brush options, and an automated dock for hands-free maintenance, L40 Ultra AE enhances the quality of clea... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2372980 Brand DREAME Model RLL77SE Warranty 2 Years

Shipping & Returns

All-in-one enhancement, no compromise Robot Vacuum and Mop with Auto-Empty and Mop Self-Cleaning
Achieve a spotless home with the 360-degree upgrade. Featuring robust 19,000Pa suction, versatile brush options, and an automated dock for hands-free maintenance, L40 Ultra AE enhances the quality of cleaning. Powerful suction, a liftable rubber brush, and a TriCut brush 3.0 help easily tackle hair, dust, and food debris while removing stubborn messes on hardwood floors and carpets. The robot vacuum's 8-in-1 PowerDock™ makes post-cleaning a cinch.

Suction Boost for Uncompromised Cleaning
Enjoy improved cleaning prowess with optimized 19,000Pa suction power. This robot vacuum effortlessly captures large (food debris) and small debris (such as dust or hair) on hard floors and carpets. It aptly picks up dirt from corners and along the edges, ensuring every spot is pristine.

Deep Clean Your Home with Two Brushes
Experience all-around vacuuming flexibility with a rich brush selection. The liftable rubber brush tackles large debris, such as food and cat litter, while the TriCut brush 3.0 efficiently eliminates human hair and pet fur, reducing maintenance needs.

Navigating Obstacles Is No Longer a Challenge
Boasting AI action and 3D structured light, the robot vacuum flexibly maneuvers around your home, adapting to your living space and avoiding multiple obstacles like shoes, toys, and more for bump-free navigation.

Simplified Post-Cleaning Routine
Relish intuitive automation with a hand-free all-in-1 PowerDock™. From auto-emptying dust and mop self-Cleaning with 167°F hot water to automatic mop drying with hot air and more, it handles every step for effortless upkeep without lifting a finger.

Dreame L40 Ultra AE White. Dust container type: Combi, Product colour: White, Shape: Round. Dust capacity (vacuum cleaner): 0.3 L, Base station functions: Charging, Purification, Noise level: 74 dB. Battery technology: Lithium-Ion (Li-Ion), Battery capacity: 5200 mAh, Runtime: 194 min. Diameter: 35 cm, Height: 97.3 mm, Width: 349 mm. Package volume: 118895.04 cm³, Package width: 432 mm, Package depth: 417 mm

Key Highlights
  • Powerful 19000 Pa
  • Optimized suction power for uncompromising cleaning
  • The TriCut 3.0 brush effectively removes pet hair
  • Thanks to AI and 3D lighting, the robot vacuum cleaner navigates effortlessly through your home
  • all-in-one PowerDock™
  • Automatic dust emptying
  • Automatic mop cleaning with 75°C hot water
  • Auto drying with hot air
  • Combi 3.5 L White
  • Number of wheels: 3 Number of brushes: 2
  • Wet mopping
  • Automatic base station return
  • Wi-Fi
  • 74 dB
  • Lithium-Ion (Li-Ion) 5200 mAh Runtime: 194 min Charging time: 3.5 h
  • 19000 Pa
Specifications
24-hour scheduling
Yes
AC adapter included
Yes
Automatic base station return
Yes
Automatic routing
Yes
Base station
Yes
Base station dimensions (W x D x H)
340 x 456.7 x 590.5 mm
Base station functions
Charging, Purification
Base station weight
13.6 kg
Battery capacity
5200 mAh
Battery technology
Lithium-Ion (Li-Ion)
Brush type
Roller brush & Side brush
Built-in display
No
Bumper guard
Yes
Charging time
3.5 h
Cleaning brush
Yes
Depth
349 mm
Diameter
35 cm
Dirt separating method
Filtering
Dust capacity (base)
3.2 L
Dust capacity (total)
3.5 L
Dust capacity (vacuum cleaner)
0.3 L
Dust container type
Combi
Dust container type (base)
Dust bag
Easy to clean
Yes
Edge recognition
Yes
Expanded Polystyrene (EPS) packaging weight
0 g
Floor surfaces supported
Carpet, Hard floor, Laminate, Linoleum, Parquet, Tiles, Vinyl, Wood
Height
97.3 mm
Integrated sensors
Camera, Floor sensor, Laser
Manual
Yes
Master (outer) case gross weight
18.6 kg
Master (outer) case height
663 mm
Master (outer) case length
417 mm
Master (outer) case net weight
13.6 kg
Master (outer) case width
432 mm
Metal packaging weight
0 g
Mop included
Yes
Movement restriction type
Virtual wall
Navigation type
Laser Distance Sensor (LDS)
Noise level
74 dB
Number of brushes
2
Number of suction levels
5
Number of wheels
3 wheel(s)
Obstacle detection
Yes
Package depth
417 mm
Package height
663 mm
Package type
Box
Package volume
118895.04 cm³
Package weight
18.62 kg
Package width
432 mm
Paper packaging weight
0 g
Plastic packaging weight
0 g
Power cord included
Yes
Product colour
White
Products per master (outer) case
1 pc(s)
Rechargeable
Yes
Remote control included
No
Remotely operated
Yes
Runtime
194 min
Self-emptying dust container
Yes
Shape
Round
Smartphone/tablet remote support
Yes
Stairs detection
Yes
Suction power
19000 Pa
Threshold climbing (max)
2.2 cm
User guide
Yes
Vacuum
19000 kPa
Vacuum cleaner programs
Mop, Scrubbing
Virtual barrier included
Yes
Water tank capacity
4.5 L
Weight
3.96 kg
Wet mopping
Yes
Wi-Fi
Yes
Width
349 mm
Wood packaging weight
0 g
Works with Amazon Alexa
Yes
Works with the Google Assistant
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Dreame L40 Ultra AE White, Combi, White, Round, Dust bag, 3 wheel(s), 0.3 L
Current
R13,742
Lowest
R9,555
Highest
R14,396
Change 24H
+R4,119   +43%
Week
+R4,133   +43%
Month
+R4,117   +43%

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