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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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DMM Pivot Belay and Rappel Device - Orange

DMM Pivot Belay and Rappel Device - Orange
DMM Pivot Belay and Rappel Device - Orange
0 reviews • Write a review
R1,195
+R3 Reward
The DMM Pivot is a revolutionary belay and rappel device designed for climbers who demand precision, control, and safety. Engineered with a patented pivot mechanism, it offers smooth lowering in guide mode and exceptional rope management for single or double ropes. Ideal for multi-pitch, sport, trad... Read More
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Stock 15 Code 2907248 Model 228138 Warranty 2 Years

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Estimated delivery Thursday, October 1
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The DMM Pivot is a revolutionary belay and rappel device designed for climbers who demand precision, control, and safety. Engineered with a patented pivot mechanism, it offers smooth lowering in guide mode and exceptional rope management for single or double ropes. Ideal for multi-pitch, sport, trad climbing, and mountaineering.

Advantages

Patented Pivot design provides controlled lowering in guide mode. Variable friction grooves adapt to rope diameter and condition. Hot forged aluminium construction ensures durability and lightweight performance. Anodized finish resists corrosion.

Suitable for

  • Multi-pitch climbing
  • Sport climbing
  • Trad climbing
  • Mountaineering

Key specifications

  • Device Type: Belay and Rappel Device
  • Rope Compatibility (Single): 8.7mm - 11mm
  • Rope Compatibility (Half/Twin): 7.3mm - 9.2mm
  • Material: Hot Forged Aluminium
  • Colour: Orange
  • Certification: EN 15151-2:2012, UIAA 129
  • Guide Mode Capability: Yes
  • Lowering Mechanism: Patented Pivot design for controlled lowering in guide mode
  • Rope Management: Can manage one or two ropes
  • Friction Grooves: Variable friction
  • Finish: Anodized
  • Weight: 72g
  • Country of Manufacture: Wales, UK

Recommendations

For optimal performance, use with dynamic climbing ropes. Always inspect device before use and follow manufacturer's instructions.

Specifications
Brand
DMM
Category
Belay and Rappel Device
Certification
EN 15151-2:2012, UIAA 129
Country of origin
Wales, UK
EAN
5031290228879
Model
228138
MPN
228138
Product colour
Orange
Weight
0.3 kg
Price history over the last 6 months
DMM Pivot Belay and Rappel Device - Orange
Current
R1,195
Lowest
R1,009
Highest
R1,214
Change 24H
+R113   +10%
Week
+R122   +11%
Month
+R115   +11%

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