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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DJI Care Refresh Protection Plan for DJI Osmo Pocket 3 (2-Year Plan) - Electronic Code

DJI Care Refresh Protection Plan for DJI Osmo Pocket 3 (2-Year Plan) - Electronic Code
DJI Care Refresh Protection Plan for DJI Osmo Pocket 3 (2-Year Plan) - Electronic Code
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R1,316
+R4 Reward
The DJI Care Refresh Protection Plan for DJI Osmo Pocket 3 provides comprehensive coverage for accidental damage, including water and crash damage, for a period of 2 years. This electronic code plan offers up to 3 low-cost replacements, free two-way shipping, and exclusive technical support. Activat... Read More
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Stock 11 Code 2859145 Brand DJI Model CP.QT.00008970.01 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The DJI Care Refresh Protection Plan for DJI Osmo Pocket 3 provides comprehensive coverage for accidental damage, including water and crash damage, for a period of 2 years. This electronic code plan offers up to 3 low-cost replacements, free two-way shipping, and exclusive technical support. Activate online via the DJI Official Website within 30 days of new device activation or after repair by DJI official service center.

Advantages

Enjoy peace of mind with coverage for accidental damage, water damage, and crash damage. Benefit from low-cost replacement fees starting at approximately €29 / $29 for the first replacement, €39 / $39 for the second, and €49 / $49 for the third. Free two-way shipping for replacements and exclusive technical support are included.

Suitable for

  • Owners of DJI Osmo Pocket 3 who want protection against accidental damage
  • Users who frequently use their device in challenging environments
  • Anyone seeking cost-effective repair or replacement options

Key specifications

  • Service Type: Protection Plan
  • Covered Device: DJI Osmo Pocket 3
  • Plan Duration: 2 Years
  • Number of Replacements: 3
  • Accidental Damage Coverage: Yes
  • Water Damage Coverage: Yes
  • Crash Damage Coverage: Yes
  • Delivery Method: Electronic Code
  • Activation Method: Online via DJI Official Website

Recommendations

To activate your DJI Care Refresh plan, visit the DJI official website and follow the instructions. Ensure your device is eligible by activating within 30 days of new device activation or after an official repair.

Specifications
Brand
DJI
Category
Service & Support
EAN
6941565968173
Model
CP.QT.00008970.01
MPN
CP.QT.00008970.01
Warranty period
2 Years
Price history over the last 6 months
DJI Care Refresh Protection Plan for DJI Osmo Pocket 3 (2-Year Plan) - Electronic Code
Current
R1,316
Lowest
R1,288
Highest
R1,333
Change 24H
+R16   +1%
Week
+R20   +2%
Month
+R17   +1%

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