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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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DJI Care Refresh Pocket 2 (Osmo Pocket 2 - 2-Year Plan) - Digital Code

DJI Care Refresh Pocket 2 (Osmo Pocket 2 - 2-Year Plan) - Digital Code
DJI Care Refresh Pocket 2 (Osmo Pocket 2 - 2-Year Plan) - Digital Code
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R1,231
Protect your DJI Pocket 2 with the official DJI Care Refresh service plan. This 2-year plan provides comprehensive coverage against accidental damage, water damage, and crash damage, offering peace of mind for your creative adventures. With up to two replacement units included, you can continue capt... Read More
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Stock Out Of StockNo Stock Code 2859560 Brand DJI Model CP.QT.00004085.01 Warranty 2 Years

Shipping & Returns

Protect your DJI Pocket 2 with the official DJI Care Refresh service plan. This 2-year plan provides comprehensive coverage against accidental damage, water damage, and crash damage, offering peace of mind for your creative adventures. With up to two replacement units included, you can continue capturing stunning moments without worry.

Advantages

DJI Care Refresh is the ultimate protection plan for your DJI Pocket 2. Enjoy priority service, free shipping for replacements or repairs, and express options to minimize downtime. The digital code activation makes it easy to get started—simply activate within 30 days of your device activation.

Suitable for

  • DJI Pocket 2 owners who want comprehensive accidental damage coverage
  • Travelers and content creators who need reliable protection for their gear
  • Anyone seeking peace of mind with a 2-year extended warranty

Key specifications

  • Service Type: DJI Care Refresh
  • Service Duration: 2 Years
  • Compatible Device: DJI Pocket 2
  • Replacement Units Included: 2
  • Damage Coverage: Accidental Damage, Water Damage, Crash Damage
  • Activation Method: Digital Code
  • Service Region: Global (subject to DJI's service center availability)
  • Express Option: Yes
  • Free Shipping for Replacements/Repairs: Yes
  • Priority Service: Yes
  • Delivery Format: Email / Digital Download
  • Official DJI Product: Yes

Recommendations

Activate your DJI Care Refresh plan within 30 days of activating your DJI Pocket 2 to ensure continuous coverage. Keep your digital code safe and follow the instructions provided via email to complete activation.

Specifications
Brand
DJI
Category
Extended Warranty / Service Plan
EAN
6941565904645
Model
CP.QT.00004085.01
MPN
CP.QT.00004085.01
Price history over the last 6 months
DJI Care Refresh Pocket 2 (Osmo Pocket 2 - 2-Year Plan) - Digital Code
Current
R1,231
Lowest
R1,132
Highest
R1,231
Change 24H
+R86   +7%
Week
+R95   +8%
Month
+R69   +6%

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