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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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DJI Care Refresh DJI Osmo Pocket 3 - Service Plan

DJI Care Refresh DJI Osmo Pocket 3 - Service Plan
DJI Care Refresh DJI Osmo Pocket 3 - Service Plan
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R895
Protect your DJI Osmo Pocket 3 with DJI Care Refresh, a comprehensive service plan that covers accidental damage. This 1-year plan provides up to 2 replacement units, ensuring peace of mind during your adventures.AdvantagesDJI Care Refresh offers coverage for accidental damage including crashes, wat... Read More
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Stock Out Of StockNo Stock Code 2859459 Brand DJI Model CP.QT.00008980.01 Warranty 2 Years

Shipping & Returns

Protect your DJI Osmo Pocket 3 with DJI Care Refresh, a comprehensive service plan that covers accidental damage. This 1-year plan provides up to 2 replacement units, ensuring peace of mind during your adventures.

Advantages

DJI Care Refresh offers coverage for accidental damage including crashes, water damage, and user errors. Enjoy free two-way shipping for replacements and access to DJI's official service network. The plan is delivered digitally as an activation code, making it easy to bind to your device.

Suitable for

  • Owners of a new or recently activated DJI Osmo Pocket 3
  • Users who want protection against accidental damage
  • Adventurers and content creators who frequently use their camera in challenging environments

Key specifications

  • Product Type: Service Plan
  • Covered Device: DJI Osmo Pocket 3
  • Plan Duration: 1 Year
  • Replacement Units Provided: 2
  • Coverage Scope: Accidental Damage (crash, water damage, user error)
  • Service Type: Product Replacement
  • Activation Period: Within 30 days of device activation
  • Free Two-Way Shipping: Yes
  • Delivery Method: Digital (activation code)
  • Eligibility: New or recently activated DJI Osmo Pocket 3

Recommendations

Activate your plan within 30 days of device activation to ensure full coverage. Bind the plan to your DJI account and device for seamless service.

Specifications
Brand
DJI
Category
Service Plan
EAN
6941565968142
Model
CP.QT.00008980.01
MPN
CP.QT.00008980.01
Product type
Service Plan
Weight
0.02 kg
Price history over the last 6 months
DJI Care Refresh DJI Osmo Pocket 3 - Service Plan
Current
R895
Lowest
R879
Highest
R910
Change 24H
+R8   +1%
Week
+R11   +1%
Month
+R9   +1%

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