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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester

DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
60 mo.
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
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R2,735
The DICOTA ECO Plus BASE backpack is made from recycled PET and reuses up to 19 PET bottles. It offers a compact design with durable materials and a lifelong guarantee while protecting laptops with screen sizes from 13" to 15.6". The backpack combines a padded laptop compartment, divided main sectio... Read More
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Stock Out Of StockNo Stock Code 123175 Brand DICOTA Model D31839-RPET Warranty 5 Years

Shipping & Returns

The DICOTA ECO Plus BASE backpack is made from recycled PET and reuses up to 19 PET bottles. It offers a compact design with durable materials and a lifelong guarantee while protecting laptops with screen sizes from 13" to 15.6". The backpack combines a padded laptop compartment, divided main section for documents and accessories, and multiple pockets for daily essentials.

Advantages

The high-density foam (HDF) padding secures the laptop and an elastic strap holds the device in place. A hidden zipped pocket on the back stores valuables such as passports or wallets. Mesh side pockets provide quick access to a water bottle or umbrella. Ergonomic back padding and adjustable shoulder straps improve wearing comfort. The product supports environmental sustainability by using recycled PET.

Key specifications

  • Material: recycled PET (ECO collection)
  • Fits laptops: 13"–15.6"
  • Padded laptop compartment: high-density foam (HDF) with elastic securing strap
  • Main compartment: divided for documents and accessories
  • Front pocket: organiser pockets for smartphone, pens, chargers
  • Hidden back pocket: zipped for valuables
  • Side pockets: mesh for bottle or umbrella
  • Comfort: ergonomic back padding and adjustable shoulder straps
  • Guarantee: lifelong

How to use

Place your laptop into the padded compartment and secure it with the elastic strap to prevent movement. Use the divided main compartment to separate documents from accessories and keep smaller items in the organiser pockets of the front compartment. Store valuables in the concealed zipped back pocket for additional security. Put a bottle or umbrella in the mesh side pocket for easy access. Adjust the shoulder straps and back padding to achieve a comfortable fit for carrying.

Recommendations

To maintain the recycled PET fabric, wipe the backpack with a damp cloth and avoid prolonged exposure to direct sunlight. Regularly check zippers and straps for wear and distribute weight evenly to prolong product life.
Key Highlights
  • Made of 12 recycled PET bottles
  • 24 litre storage space
  • Padded notebook compartment with high density foam (HDF)
  • Notebook security strap
  • High-quality metal features
  • Spacious main section with compartments for documents
  • Extra compartment for power bank and cables
  • Hidden zipped compartment for passport, wallet, etc
  • Easily accessible mesh side pockets for water bottle or umbrella
  • Comfortable padded handle
  • Removable, adjustable shoulder strap
Specifications
Brand compatibility
Universal
Carrying handle(s)
Yes
Case type
Backpack
Depth
190 mm
Exterior pockets
Side pocket
Harmonized System (HS) code
84733080
Height
450 mm
Interior pockets
Document pocket, Zip pocket
Material
Recycled polyester
Maximum screen size
39.6 cm (15.6")
Notebook compartment dimensions (W x D x H)
385 x 30 x 265 mm
Product main colour
Black
Shoulder strap
Yes
Surface coloration
Monochromatic
Volume
24 L
Weight
850 g
Width
310 mm

Leaflet

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Price history over the last 6 months
DICOTA Eco Backpack Plus Base - 13-15.6in Notebook Case - Black / 300d Rpet Polyester
Current
R2,735
Lowest
R1,015
Highest
R2,735
Change 24H
+R1,235   +82%
Week
+R1,717   +169%
Month
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