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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home

Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
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R25,502
+R94 Reward
The MSI MAG Infinite E1 14NVL5-104EU is a desktop PC designed for gaming and content creation. It is powered by an Intel Core i5-14400F processor, 16 GB of DDR5-5600 memory, a 1 TB SSD for storage, and an NVIDIA GeForce RTX 5060 with 8 GB of video memory. The system ships with Windows 11 Home, inclu... Read More
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Stock 2 Code 1714877 Brand MSI Model MAG INFINITE E1 14NVL5-104EU Warranty 2 Years

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Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The MSI MAG Infinite E1 14NVL5-104EU is a desktop PC designed for gaming and content creation. It is powered by an Intel Core i5-14400F processor, 16 GB of DDR5-5600 memory, a 1 TB SSD for storage, and an NVIDIA GeForce RTX 5060 with 8 GB of video memory. The system ships with Windows 11 Home, includes wired and wireless networking, and comes in a black chassis with a 500 W power supply.

Advantages

This configuration combines a multi-core Intel processor and a mid-range RTX 5060 GPU to deliver smooth gameplay at mainstream resolutions and responsive performance for creative tasks. DDR5-5600 memory and a 1 TB SSD reduce load times and improve system responsiveness, while built-in Wi‑Fi 6E and Bluetooth 5.3 provide modern connectivity. The preinstalled Windows 11 Home ensures up-to-date software compatibility.

Suitable for

  • Mainstream and competitive gaming at 1080p–1440p

Key specifications

  • Processor: Intel Core i5-14400F, up to 4.7 GHz boost, 10 cores
  • Memory: 16 GB DDR5-5600 (2 × 8 GB)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5060 with 8 GB GDDR7 video memory
  • Operating system: Windows 11 Home
  • Networking: Ethernet LAN, Wi‑Fi 6E (802.11ax), Bluetooth 5.3
  • Power supply: 500 W
  • Chassis colour and weight: Black, approx. 7.59 kg

How to use

Connect the MAG Infinite E1 to a display via the graphics card outputs, attach keyboard and mouse, and connect to your network using Ethernet or Wi‑Fi. Use the preinstalled Windows 11 Home to configure user accounts, install drivers from MSI if needed, and run Windows Update to ensure the latest security and compatibility patches. Install your preferred games and applications on the SSD for best load times.

Recommendations

For optimal gaming performance, keep graphics drivers up to date and use a cooling-aware placement with adequate airflow around the chassis. Back up important data regularly and monitor system temperatures during extended gaming or content-creation sessions.
Key Highlights
  • Windows 11 Home
  • Intel Core i5-14400F (20MB Cache)
  • NVIDIA GeForce RTX 5060 (8GB GDDR7)
  • 16GB (5600MHz) DDR5-SDRAM (2 x 8) & 1000GB SSD
  • Gaming PC Black 500 W
  • Intel® Core™ i5 i5-14400F Processor cores: 10
  • 16 GB DDR5-SDRAM 5600 MHz 2 x 8 GB
  • 1 TB SSD
  • NVIDIA GeForce RTX 5060 8 GB
  • Ethernet LAN Wi-Fi 6E (802.11ax) Bluetooth 5.3
  • Windows 11 Home
Specifications
80 PLUS certification
80 PLUS Bronze
Antenna type
2x2
Audio chip
Realtek ALC897
Audio output channels
7.1 channels
Bluetooth
Yes
Bluetooth version
5.3
Chassis type
Desktop
Combo headphone/mic port
Yes
DC-in jack
Yes
Depth
323 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5060
Discrete graphics memory type
GDDR7
Display included
No
DisplayPort version
1.4a
DisplayPorts quantity
1
Efficient cores
4
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
3.5 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
HDMI ports quantity
1
HDMI version
1.4
Headphone outputs
1
Height
369 mm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
LAN controller
Intel® I219-V
M.2 SSD size
2280 (22 x 80 mm)
Market positioning
Gaming
Maximum internal memory
64 GB
Maximum turbo power
148 W
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 8 GB
Microphone in
Yes
Motherboard chipset
Intel H610
Number of SSDs installed
1
NVMe
Yes
On-board graphics card
No
On-board graphics card model
Not available
Operating relative humidity (H-H)
0 - 85%
Operating system installed
Windows 11 Home
Operating temperature (T-T)
0 - 35 °C
Optical drive type
No
Package depth
242 mm
Package height
510 mm
Package weight
9.03 kg
Package width
565 mm
Performance cores
6
Performance-core base frequency
2.5 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Placement supported
Vertical
Power supply
500 W
Processor base power
65 W
Processor boost frequency
4.7 GHz
Processor cache
20 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel® Core™ i5
Processor generation
Intel® Core™ i5 (14th gen)
Processor manufacturer
Intel
Processor model
i5-14400F
Processor threads
16
Product colour
Black
Product type
PC
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 3.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 90%
Storage temperature (T-T)
-20 - 60 °C
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
USB 2.0 ports quantity
4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
VGA (D-Sub) ports quantity
1
Volume
18 L
Warranty period
2 year(s)
Weight
7.59 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
168 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX210

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Desktop PC MSI MAG Infinite E1 14NVL5-104EU — Intel Core i5-14400F, 16GB DDR5-5600, 1TB SSD, NVIDIA GeForce RTX 5060 8GB, Windows 11 Home
Current
R25,502
Lowest
R23,181
Highest
R25,866
Change 24H
+R2,125   +9%
Week
+R2,321   +10%
Month
+R2,166   +9%

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