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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g

DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
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R709
+R2 Reward
The Rugged Max Case is a protective cover designed specifically for your school life as a student or teacher. It provides reliable device protection while keeping all ports easily accessible. Built to MIL-STD 810H, its robust construction safeguards your device from drops, shocks, and scratches. The... Read More
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Stock 1 Code 369593 Brand DEQSTER Model 40-1013774 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
The Rugged Max Case is a protective cover designed specifically for your school life as a student or teacher. It provides reliable device protection while keeping all ports easily accessible. Built to MIL-STD 810H, its robust construction safeguards your device from drops, shocks, and scratches. The integrated pen holder is compatible with DEQSTER Pencil, Apple Pencil, and Logitech Crayon, while the extra compartment for pen tips ensures convenient storage. The case's frame is elevated by 2 mm to optimally protect the sensitive display and camera.

The transparent back shell allows you to personalize your device by adding images, engravings, or barcodes, making it unique and tailored to your style. The secure trifold stand with a magnetic flap provides a stable support surface, allowing you to effortlessly set up your device at various angles for work.

Available in four vibrant colors — Black, Blue, Pink, and Yellow — the Rugged Max Case lets you choose the shade that best suits your personal style. Whether at school, during travel, or at home, the Rugged Max Case is the optimal choice for those seeking robust and reliable protection for their device.

DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.). Case type: Cover, Brand compatibility: Apple, Compatibility: Apple iPad 10.9" (10. Gen.), Maximum screen size: 27.7 cm (10.9"), Number of stand modes: 3. Weight: 320 g

Key Highlights
  • Extremely robust protective case built to MIL-STD 810H
  • Integrated pen holder compatible with DEQSTER Pencil, Apple Pencil, Logitech Crayon
  • Extra compartment for adapters and pen tips
  • Protective shell with approximately 2 mm raised frame around the display and camera
  • Transparent back shell for device customization, e.g., with images, engravings, or barcodes
  • Secure trifold stand with magnetic flap
  • Cover 27.7 cm (10.9") Yellow
  • Polycarbonate, Polyurethane, Thermoplastic polyurethane (TPU)
  • Stand mode Magnetic closure
  • Bump resistant, Drop resistance, Dust resistant, Scratch resistant, Shock resistant, Splash proof
  • Pen loop
  • 320 g
Specifications
AC adapter included
No
Auto wake/sleep function
Yes
Auto-close system
No
Batteries included
No
Battery charger included
No
Bleaching instruction
Do not bleach
Bluetooth
No
Brand
DEQSTER
Brand compatibility
Apple
Built-in battery
No
Built-in keyboard
No
Built-in speaker(s)
No
Built-in subwoofer
No
Business card pocket
No
Car charger
No
Case type
Cover
Certification
REACH, MIL-STD 810H
Cleaning cloth
No
Closure type
Magnetic closure
Colour
Yes
Colour group
Yellow
Colour name
Yellow
Compatibility
Apple iPad 10.9" (10. Gen.)
Compatible products
Apple iPad 10.9" (10. Gen.)
Compliance certificates
REACH
Consumer life stage
All
Country of origin
China
Depth
18 mm
Drying instruction
Do not tumble dry
Features
Integrated pen holder, magnetic closure, Trifold Stand, transparent backside
Front pocket
No
Functions
automatic sleep/wake function
Gender
Unisex
Height
260 mm
Integrated compartment(s)
Yes
Ironing instruction
Do not iron
Lock type
Magnetic
Lockable
No
Manual
Yes
Material
Polycarbonate, Polyurethane, Thermoplastic polyurethane (TPU)
Maximum screen size
27.7 cm (10.9")
Number of products included
1 pc(s)
Number of stand modes
3
Optimized for
Apple iPad 10.9"
Package depth
18 mm
Package height
260 mm
Package type
Carton
Package weight
25 g
Package width
195 mm
Packaging content
1 x DEQSTER Rugged MAX Case for iPad 10.9"
Pen included
No
Pen loop
Yes
Product main colour
Yellow
Product or Article Information Sheet available?
Yes
Protection features
Bump resistant, Drop resistance, Dust resistant, Scratch resistant, Shock resistant, Splash proof
Quantity per box
1 pc(s)
Quantity per pack
1 pc(s)
Quick start guide
Yes
Recommended gender
Any gender
Screen protector
No
Serialized
No
Shockproof up to
1.4 m
Shoulder strap
No
Smart card reader
No
Stand mode
Yes
Stylus included
No
Sustainability compliance
Yes
Thickness
1.8 cm
Warranty period
1 year(s)
Washing instruction
Do not wash
Weight
320 g
Width
195 mm
Writing notebook holder
No
Writing notebook included
No

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Price history over the last 6 months
DEQSTER Rugged Max Case for iPad 10.9″ (10th Gen.), Cover, Apple, Apple iPad 10.9 inch (10. Gen.), 27.7 cm (10.9 inch), 320 g
Current
R709
Lowest
R660
Highest
R709
Change 24H
+R40   +6%
Week
+R47   +7%
Month
+R44   +7%

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