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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black

DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
36 mo.
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
R28,092
The DELL Pro QCS1250 is a slim desktop PC designed for business and professional use. It is powered by an Intel Core Ultra 7 265 processor with up to 5.3 GHz boost frequency, equipped with 16 GB DDR5 memory and a 512 GB SSD, and runs Windows 11 Pro. The system comes in a black enclosure and includes... Read More
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Stock Out Of StockNo Stock Code 305699 Brand DELL Model BTO108_QCS1250_EMEA Warranty 3 Years

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The DELL Pro QCS1250 is a slim desktop PC designed for business and professional use. It is powered by an Intel Core Ultra 7 265 processor with up to 5.3 GHz boost frequency, equipped with 16 GB DDR5 memory and a 512 GB SSD, and runs Windows 11 Pro. The system comes in a black enclosure and includes integrated Intel Graphics and gigabit Ethernet connectivity, providing a compact and space-saving solution for office or home workstations.

Advantages

This compact Dell PC combines a high-performance Intel Core Ultra 7 265 processor and fast DDR5 memory with a 512 GB solid-state drive for responsive system performance and quick application load times. Integrated Intel Graphics and onboard gigabit Ethernet ensure stable display and network connectivity while Windows 11 Pro provides business-oriented features and security. The slim black chassis supports installations where desk space is limited.

Suitable for

  • Office productivity applications (documents, spreadsheets, email)
  • Web conferencing and remote work
  • Light multimedia editing and content viewing
  • General business and administrative tasks

Key specifications

  • Processor: Intel Core Ultra 7 265, up to 5.3 GHz boost
  • Memory: 16 GB DDR5-SDRAM (1 x 16 GB)
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Graphics
  • Network: Ethernet LAN 10/100/1000 Mbit/s
  • Operating system: Windows 11 Pro 64-bit
  • Colour: Black
  • Weight: 5.89 kg

How to use

Connect the PC to a monitor, keyboard, mouse and network using the available ports. Power on the system and follow the Windows 11 Pro initial setup prompts to configure accounts, network settings and security options. Install required business applications and drivers as needed. For optimal performance, keep the system updated via Windows Update and install antivirus or endpoint protection according to company policy.

Recommendations

For sustained performance, avoid prolonged operation in poorly ventilated environments; ensure adequate airflow around the slim chassis. Back up important data regularly and use Windows 11 Pro security features and corporate management tools for centralized updates and protection.
Key Highlights
  • Office productivity applications (documents, spreadsheets, email)
  • Web conferencing and remote work
  • Light multimedia editing and content viewing
  • General business and administrative tasks
  • Processor: Intel Core Ultra 7 265, up to 5.3 GHz boost
  • Memory: 16 GB DDR5-SDRAM (1 x 16 GB)
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Graphics
  • Network: Ethernet LAN 10/100/1000 Mbit/s
  • Operating system: Windows 11 Pro 64-bit
  • Colour: Black
  • Weight: 5.89 kg
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC
Cabling technology
10/100/1000Base-T(X)
Carbon emissions, end-of-life (kg of CO2e)
3.42
Carbon emissions, energy usage (kg of CO2e)
58.517
Carbon emissions, logistics (kg of CO2e)
9.943
Carbon emissions, manufacturing (kg of CO2e)
91.117
Chassis type
Slim PC
Combo headphone/mic port
Yes
DC-in jack
Yes
Depth
293 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
1.4a
DisplayPorts quantity
1
Doesn't contain
PVC/BFR
Efficient cores
12
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
GPU performance up to
8 TOPs
HDMI ports quantity
1
HDMI version
2.1
Height
303.5 mm
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
LAN controller
Intel® I219-LM
Market positioning
Business
Maximum internal memory
64 GB
Maximum turbo power
182 W
Memory channels
Single-channel
Memory data transfer rate
5600 MT/s
Memory form factor
DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2
Neural processor unit (NPU)
Intel AI Boost
Non-ECC
Yes
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
13 TOPs
Number of front USB ports
4
Number of processors installed
1
Number of rear USB ports
4
Number of SATA III connectors
2
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
PCI Express x1 (Gen 3.x) slots
2
PCI Express x16 (Gen 3.x) slots
1
Performance cores
8
Performance-core base frequency
2.4 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Placement supported
Horizontal/Vertical
Power supply
180 W
Power supply input frequency
47/63 Hz
Power supply input voltage
90 - 264 V
Processor base power
65 W
Processor boost frequency
5.3 GHz
Processor cache
30 MB
Processor cache type
Smart Cache
Processor cores
20
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
265
Processor threads
20
Product colour
Black
Product type
PC
Sparsity support
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express
SSD memory type
TLC
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Sustainability certificates
ENERGY STAR, EPEAT Climate +, EPEAT Gold
Thunderbolt 3 ports quantity
0
Total carbon footprint (kg of CO2e)
163
Total processor performance up to
33 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Trial software
No Microsoft Office License included (Fed and Premier, Exception Only)
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
Weight
5.89 kg
Wi-Fi
No
Width
95 mm
Windows Studio effects support
Yes

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Price history over the last 6 months
DELL Pro QCS1250 Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
Current
R28,092
Lowest
R23,782
Highest
R28,347
Change 24H
+R783   +3%
Week
+R504   +2%
Month
+R1,077   +4%

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