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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black

DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
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R21,874
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DELL Pro QCS1250. Processor family: Intel® Core™ i5, Processor model: i5-14500. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel UHD Graphics 770. Operating system installed: Windows 11 Pro, Operating sy... Read More
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Stock 8 Code 2623972 Brand DELL Model 9P3DM Warranty 2 Years

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Estimated delivery Friday, October 2
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DELL Pro QCS1250. Processor family: Intel® Core™ i5, Processor model: i5-14500. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel UHD Graphics 770. Operating system installed: Windows 11 Pro, Operating system architecture: 64-bit. Power supply: 180 W. Chassis type: Slim PC. Product type: PC. Weight: 5.89 kg. Product colour: Black

Key Highlights
  • Business PC Black 180 W
  • Intel® Core™ i5 i5-14500 Processor cores: 14
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 512 GB SSD
  • Intel UHD Graphics 770
  • Ethernet LAN 10,100,1000 Mbit/s
  • Windows 11 Pro 64-bit
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC
Cabling technology
10/100/1000Base-T(X)
Carbon emissions, end-of-life (kg of CO2e)
3.42
Carbon emissions, energy usage (kg of CO2e)
58.517
Carbon emissions, logistics (kg of CO2e)
9.943
Carbon emissions, manufacturing (kg of CO2e)
91.117
Chassis type
Slim PC
Combo headphone/mic port
Yes
DC-in jack
Yes
Depth
293 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
1.4a
DisplayPorts quantity
1
Doesn't contain
PVC/BFR
Efficient cores
8
Efficient-core base frequency
1.9 GHz
Efficient-core Max Turbo Frequency
3.7 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
HDMI ports quantity
1
HDMI version
2.1
Height
303.5 mm
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
LAN controller
Intel® I219-LM
Market positioning
Business
Maximum internal memory
64 GB
Maximum turbo power
154 W
Memory channels
Single-channel
Memory data transfer rate
4800 MT/s
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x DIMM
Non-ECC
Yes
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of front USB ports
4
Number of processors installed
1
Number of rear USB ports
4
Number of SATA III connectors
2
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel UHD Graphics 770
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
PCI Express x1 (Gen 3.x) slots
2
PCI Express x16 (Gen 3.x) slots
1
Performance cores
6
Performance-core base frequency
2.6 GHz
Performance-core Max Turbo Frequency
5 GHz
Placement supported
Horizontal/Vertical
Power supply
180 W
Power supply input frequency
47/63 Hz
Power supply input voltage
90 - 264 V
Processor base power
65 W
Processor boost frequency
5 GHz
Processor cache
24 MB
Processor cache type
Smart Cache
Processor cores
14
Processor family
Intel® Core™ i5
Processor generation
Intel® Core™ i5 (14th gen)
Processor manufacturer
Intel
Processor model
i5-14500
Processor threads
20
Product colour
Black
Product type
PC
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Sustainability certificates
ENERGY STAR, EPEAT Climate +, EPEAT Gold
Thunderbolt 3 ports quantity
0
Total carbon footprint (kg of CO2e)
163
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
Weight
5.89 kg
Wi-Fi
No
Width
95 mm

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Price history over the last 6 months
DELL Pro QCS1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Slim PC PC Black
Current
R21,874
Lowest
R16,439
Highest
R24,972
Change 24H
+R504   +2%
Week
+R1,863   +9%
Month
+R930   +4%

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