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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black

DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
36 mo.
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
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R24,177
+R96 Reward
The Dell Pro PC16255 is a 16" laptop with a 1920×1200 Full HD+ display, powered by an AMD Ryzen 5 220 processor running at 3.5 GHz. It features 16 GB of DDR5 memory and a 512 GB solid-state drive to support responsive performance for everyday office tasks, web collaboration and multimedia playback. ... Read More
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Stock 5 Code 2344744 Brand DELL Model BTO507_PC16255_EMEA Warranty 3 Years

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Estimated delivery Friday, October 2
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HP OmniBook 5 14-hk0171ng 14 inch WUXGA OLED 300 Nits, Intel Core 7-150U, 16GB RAM, 512GB SSD, Windows 11 Home
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HP HyperX OMEN 15-ga0150ng 15.3 inch WUXGA IPS 165Hz Gaming Laptop, Intel Core i5-14450HX, 16GB DDR5 RAM, 1TB PCIe SSD, NVIDIA GeForce RTX 5060, Windows 11 Home, Shadow Black
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Lenovo LOQ 15AHP11 Gaming Laptop, 15.6 inch Full HD 144Hz, AMD Ryzen 7 250, 16GB DDR5, 1TB SSD, NVIDIA GeForce RTX 5060, Windows 11 Home, Grey
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Lenovo ThinkPad L13 2-in-1 G5 Intel Core Ultra 5 135U 32GB RAM 256GB SSD 13.3 inch Touch WUXGA Windows 11 Pro Black
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The Dell Pro PC16255 is a 16" laptop with a 1920×1200 Full HD+ display, powered by an AMD Ryzen 5 220 processor running at 3.5 GHz. It features 16 GB of DDR5 memory and a 512 GB solid-state drive to support responsive performance for everyday office tasks, web collaboration and multimedia playback. Integrated AMD Radeon 740M graphics handle visual tasks and light content creation, while Windows 11 Pro provides a business-focused operating environment. The thin black chassis and 1.94 kg weight balance portability and a full-size screen for desktop-style productivity on the go.

Advantages

Responsive multitasking is enabled by the AMD Ryzen 5 processor together with 16 GB of DDR5 RAM and a fast 512 GB SSD, delivering quick application launch and file access. The 16" Full HD+ display (1920 × 1200) provides increased vertical space for documents and spreadsheets compared with standard 16:9 panels. Integrated AMD Radeon 740M graphics support everyday graphics workloads without the need for a discrete GPU. Windows 11 Pro offers business features such as advanced security controls and management options. The laptop’s 1.94 kg weight and slender profile make it suitable for users who need a larger screen but still require portability.

Suitable for

  • Office productivity: word processing, spreadsheets, email and video conferencing
  • Multimedia consumption: streaming video, photo viewing and light photo editing
  • Remote and hybrid work: business applications, secure connectivity and document collaboration
  • Students and educators needing a larger screen for study and research
  • Light content creation and design tasks that do not require a discrete GPU

Key specifications

  • Display: 16" diagonal, 1920 × 1200 Full HD+ resolution
  • Processor: AMD Ryzen 5 220, 3.5 GHz
  • Memory: 16 GB DDR5 RAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Integrated AMD Radeon 740M
  • Operating system: Windows 11 Pro
  • Weight: 1.94 kg
  • Colour: Black
  • Wireless connectivity: supports modern Wi‑Fi standards including Wi‑Fi 6E

How to use

Unpack the laptop, connect the power adapter and perform the initial Windows 11 Pro setup following on-screen prompts. Use the included system settings to configure user accounts, network connections and business or security policies as required. For daily use, open office or collaboration applications, manage files on the 512 GB SSD and rely on the 16 GB RAM for responsive multitasking. Connect external displays or peripherals via compatible ports if additional screen space or input devices are needed.

Recommendations

For best performance, keep the system firmware and Windows updates current, use reputable security software, and maintain at least 15–20% free space on the SSD to preserve write performance. When doing extended work sessions, place the laptop on a flat surface to ensure adequate airflow and consider using a docking station or external monitor for prolonged desktop-style use.
Key Highlights
  • Office productivity: word processing, spreadsheets, email and video conferencing
  • Multimedia consumption: streaming video, photo viewing and light photo editing
  • Remote and hybrid work: business applications, secure connectivity and document collaboration
  • Students and educators needing a larger screen for study and research
  • Light content creation and design tasks that do not require a discrete GPU
  • Display: 16" diagonal, 1920 × 1200 Full HD+ resolution
  • Processor: AMD Ryzen 5 220, 3.5 GHz
  • Memory: 16 GB DDR5 RAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Integrated AMD Radeon 740M
  • Operating system: Windows 11 Pro
  • Weight: 1.94 kg
  • Colour: Black
  • Wireless connectivity: supports modern Wi‑Fi standards including Wi‑Fi 6E
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Battery capacity
55 Wh
Battery recharge time
4 h
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
3.04
Carbon emissions, energy usage (kg of CO2e)
25.08
Carbon emissions, logistics (kg of CO2e)
6.072
Carbon emissions, manufacturing (kg of CO2e)
97.812
Colour gamut
45%
Colour name
Magnetite
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000:1
Copilot key
Yes
DC-in jack
Yes
Depth
251.8 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
Hall sensor
Yes
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.89 cm
Height (rear)
2.08 cm
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
30 W
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Non-operating altitude
-15.2 - 10668 m
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
Yes
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 740M
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
0 - 90%
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
4.9 GHz
Processor cache
22 MB
Processor cache type
L2 & L3
Processor cores
6
Processor family
AMD Ryzen™ 5
Processor frequency
3.5 GHz
Processor generation
AMD Ryzen 200 Series
Processor manufacturer
AMD
Processor model
220
Processor threads
12
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
132
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Microsoft Office Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
45 W
USB4 Gen 3x2 ports quantity
2
Video capturing speed
30 fps
Weight
1.94 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
2400 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
358 mm
WLAN controller manufacturer
MediaTek
WLAN controller model
MediaTek MT7922

Leaflet

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Price history over the last 6 months
DELL Pro 16 PC16255 AMD Ryzen™ 5 220 Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Black
Current
R24,177
Lowest
R19,564
Highest
R24,471
Change 24H
+R422   +2%
Week
+R643   +3%
Month
+R465   +2%

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