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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Dell Pro 16 Laptop - Intel Core Ultra 7 265U - 16GB RAM - 512GB SSD - 16 inch FHD+ - Windows 11 Pro - 3Y ProSupport

Dell Pro 16 Laptop - Intel Core Ultra 7 265U - 16GB RAM - 512GB SSD - 16 inch FHD+ - Windows 11 Pro - 3Y ProSupport
Dell Pro 16 Laptop - Intel Core Ultra 7 265U - 16GB RAM - 512GB SSD - 16 inch FHD+ - Windows 11 Pro - 3Y ProSupport
0 reviews • Write a review
R30,187
+R121 Reward
The Dell Pro 16 is a powerful business laptop designed for professionals who demand performance, reliability, and security. Featuring the latest Intel Core Ultra 7 265U processor, 16GB of RAM, and a fast 512GB SSD, this laptop handles multitasking and demanding applications with ease. The 16-inch FH... Read More
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Stock 30 Code 3101426 Brand DELL Model BTO109_PC16250_EMEA Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Lenovo ThinkPad X9-15 G1 Aura Edition | Grey | 15.3 inch | OLED | 2.8K | 2880 x 1800 pixels | Intel Core Ultra 5 | 228V | 32 GB | Soldered LPDDR5x | Solid-state drive capacity 512 GB | Intel Arc Graphics 130V | Windows 11 Pro | 802.11be | Bluetooth version 5.4 | Keyboard language Nordic | Keyboard backlit | Warranty 36 month(s) | Battery warranty 12 month(s)
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The Dell Pro 16 is a powerful business laptop designed for professionals who demand performance, reliability, and security. Featuring the latest Intel Core Ultra 7 265U processor, 16GB of RAM, and a fast 512GB SSD, this laptop handles multitasking and demanding applications with ease. The 16-inch FHD+ display with IPS technology delivers crisp visuals, while Windows 11 Pro provides advanced productivity and security features. With 3 years of Dell ProSupport, you get peace of mind with expert technical support.

Advantages

Experience exceptional performance with the Intel Core Ultra 7 processor, which combines performance and efficiency cores for optimal power management. The 16GB RAM ensures smooth multitasking, and the 512GB SSD offers fast boot times and ample storage. The 16-inch FHD+ display with IPS technology provides wide viewing angles and vibrant colors, ideal for productivity and media consumption. Windows 11 Pro enhances workflow with features like BitLocker encryption and remote desktop. The backlit keyboard allows comfortable typing in low-light conditions, and the integrated HD webcam and stereo speakers facilitate clear video conferencing.

Suitable for

  • Business professionals and corporate users
  • Remote workers and frequent travelers
  • Students and educators needing a reliable laptop
  • Anyone requiring a high-performance Windows 11 Pro system

Key specifications

  • Processor: Intel Core Ultra 7 265U
  • RAM: 16GB
  • Storage: 512GB SSD
  • Display: 16-inch FHD+ (1920x1200) IPS
  • Operating System: Windows 11 Pro
  • Graphics: Intel Arc Graphics (Integrated)
  • Wireless: Wi-Fi 6E, Bluetooth 5.3
  • Keyboard: Backlit
  • Warranty: 3 Years Dell ProSupport

Recommendations

For optimal performance, consider upgrading to 32GB RAM or adding an external monitor via the available ports. The Dell Pro 16 is an excellent choice for professionals seeking a durable and powerful laptop for everyday tasks and advanced applications.

Specifications
Bluetooth
Yes
Bluetooth version
5.3
Brand
Dell
Category
Laptop
Display diagonal
16 inch
Display resolution
1920 x 1200 pixels
EAN
5902002322966
Ethernet LAN
Yes
Ethernet LAN data rates
1000 Mbit/s
HD type
FHD+
Internal memory
16 GB
Internal memory type
DDR5
LED backlight
Yes
Maximum internal memory
32 GB
Memory form factor
SO-DIMM
Memory slots
2
Model
Pro 16
MPN
PC16250
Native aspect ratio
16:10
Operating system installed
Windows 11 Pro
Panel type
IPS
Processor family
Intel Core 7
Processor frequency
2.1 GHz (base)
Product type
Laptop
Touchscreen
No
Weight
2.81 kg
Wi-Fi
Wi-Fi 6E (802.11ax)
Wi-Fi standards
Wi-Fi 6E
Price history over the last 6 months
Dell Pro 16 Laptop - Intel Core Ultra 7 265U - 16GB RAM - 512GB SSD - 16 inch FHD+ - Windows 11 Pro - 3Y ProSupport
Current
R30,187
Lowest
R29,456
Highest
R31,710
Change 24H
+R420   +1%
Week
+R731   +2%
Month
+R334   +1%

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