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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black

DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
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R19,747
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DELL Pro 15 Essential PV15250, Intel® Core™ i7, 39.6 cm (15.6"), 1920 x 1080 pixels, 16 GB, 1 TB, Windows 11 Pro DELL Pro 15 Essential PV15250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-1355U. Display diagonal: 39.6 cm (15.6"), HD type: Ful... Read More
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Stock 12 Code 2404202 Brand DELL Model PVYN6 Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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DELL Pro 15 Essential PV15250, Intel® Core™ i7, 39.6 cm (15.6"), 1920 x 1080 pixels, 16 GB, 1 TB, Windows 11 Pro

DELL Pro 15 Essential PV15250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-1355U. Display diagonal: 39.6 cm (15.6"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics. Operating system installed: Windows 11 Pro. Product colour: Black. Weight: 1.9 kg

Key Highlights
  • Laptop Clamshell Black
  • Intel® Core™ i7 i7-1355U Processor cores: 10
  • 39.6 cm (15.6") Full HD 1920 x 1080 pixels IPS WVA LED backlight 16:9
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 1 TB SSD
  • Intel® UHD Graphics
  • Wi-Fi 6 (802.11ax) Bluetooth
  • Lithium Polymer (LiPo) 54 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
No
AC adapter input voltage
100 - 240 V
AC adapter output current
3.34 A
AC adapter output voltage
19.5 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio system
High Definition Audio
Battery capacity
54 Wh
Battery charge indicator
Yes
Battery recharge time
4 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
15 V
Battery weight
240 g
Bluetooth
Yes
Built-in microphone
Yes
Bundled software
Windows System Driver
Carbon emissions, end-of-life (kg of CO2e)
1.6
Carbon emissions, energy usage (kg of CO2e)
19.36
Carbon emissions, logistics (kg of CO2e)
3.68
Carbon emissions, manufacturing (kg of CO2e)
135.36
Card reader integrated
Yes
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
600:1
DC-in jack
Yes
Depth
235.6 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
250 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Display response rise/fall
35 ms
Efficient cores
8
Efficient-core Max Turbo Frequency
3.7 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
Front camera resolution (numeric)
0.92 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.7 cm
Height (rear)
1.9 cm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard colour name
Apollo Black
Keyboard language
German
Keyboard layout
QWERTZ
LED backlight
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
55 W
Memory data transfer rate
4400 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:9
Non-operating altitude
0 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel® UHD Graphics
Operating altitude
0 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
IPS WVA
Performance cores
2
Performance-core Max Turbo Frequency
5 GHz
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Processor base power
15 W
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel® Core™ i7
Processor generation
13th gen Intel® Core™ i7
Processor manufacturer
Intel
Processor model
i7-1355U
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total carbon footprint (kg of CO2e)
160
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Type-C charging port
No
Video capturing speed
30 fps
Weight
1.9 kg
Wi-Fi band
Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
358.5 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852BE

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Price history over the last 6 months
DELL Pro 15 Essential PV15250 Intel® Core™ i7 i7-1355U Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
Current
R19,747
Lowest
R13,934
Highest
R20,284
Change 24H
+R28   +0%
Week
-R356   -2%
Month
+R4,538   +30%

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