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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro

Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
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R21,406
The Alienware AC16250 is a 16" gaming laptop with a 2560 x 1600 WQXGA display, Intel Core 5 210H processor with 8 cores, 16 GB DDR5 memory and a 512 GB SSD. It includes an NVIDIA GeForce RTX 4050 6 GB discrete GPU alongside integrated Intel graphics, Wi‑Fi 7 connectivity and Windows 11 Pro, all in a... Read More
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Stock Out Of StockNo Stock Code 2572910 Brand DELL Model AC16250_RPLH-R_006 Warranty 2 Years

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The Alienware AC16250 is a 16" gaming laptop with a 2560 x 1600 WQXGA display, Intel Core 5 210H processor with 8 cores, 16 GB DDR5 memory and a 512 GB SSD. It includes an NVIDIA GeForce RTX 4050 6 GB discrete GPU alongside integrated Intel graphics, Wi‑Fi 7 connectivity and Windows 11 Pro, all in an indigo clamshell chassis designed for portable high-performance computing.

Advantages

The combination of an Intel Core 5 210H processor, 16 GB DDR5 RAM and a fast 512 GB SSD provides responsive system performance for gaming and content creation. The 16" WQXGA (2560 x 1600) WVA panel offers increased vertical space with a 16:10 aspect ratio, while the NVIDIA GeForce RTX 4050 delivers dedicated graphics power for modern games and GPU-accelerated applications. Built-in Wi‑Fi 7 and Gigabit Ethernet ensure fast network connectivity, and Windows 11 Pro offers business and security features out of the box.

Suitable for

  • Playing modern PC games at mid to high settings
  • Photo and video editing, 3D modelling and creative workflows
  • Remote work, office applications and multitasking
  • Portable high-performance computing and LAN events

Key specifications

  • Model: Alienware AC16250
  • Display: 16" (40.6 cm) WQXGA 2560 x 1600 pixels, WVA, 16:10
  • Processor: Intel Core 5 210H, 8 cores
  • Memory: 16 GB DDR5 (2 x 8 GB)
  • Storage: 512 GB SSD
  • Graphics: NVIDIA GeForce RTX 4050 6 GB + Intel integrated graphics
  • Connectivity: Wi‑Fi 7 (802.11be), Ethernet LAN (10/100/1000 Mbit/s), Bluetooth
  • Battery & Power: 60 Wh Li‑Ion battery, 130 W adapter
  • Operating system: Windows 11 Pro 64-bit
  • Colour & Weight: Indigo, 2.49 kg

How to use

Unpack the laptop and connect the power adapter to charge the 60 Wh battery before first use. Power on the device and follow the Windows 11 Pro setup prompts to configure user accounts and updates. Install required game clients or creative software, connect to a Wi‑Fi 7 network or Ethernet for online access, and adjust display and power settings in Windows to match performance or battery-saving preferences.

Recommendations

For sustained gaming or heavy GPU workloads, use the supplied 130 W power adapter and connect to AC power to maintain maximum performance and thermal behaviour. Keep drivers and Windows updates current, and consider using external cooling or elevated surfaces during long sessions to improve airflow.
Key Highlights
  • Playing modern PC games at mid to high settings
  • Photo and video editing, 3D modelling and creative workflows
  • Remote work, office applications and multitasking
  • Portable high-performance computing and LAN events
  • Model: Alienware AC16250
  • Display: 16" (40.6 cm) WQXGA 2560 x 1600 pixels, WVA, 16:10
  • Processor: Intel Core 5 210H, 8 cores
  • Memory: 16 GB DDR5 (2 x 8 GB)
  • Storage: 512 GB SSD
  • Graphics: NVIDIA GeForce RTX 4050 6 GB + Intel integrated graphics
  • Connectivity: Wi‑Fi 7 (802.11be), Ethernet LAN (10/100/1000 Mbit/s), Bluetooth
  • Battery & Power: 60 Wh Li‑Ion battery, 130 W adapter
  • Operating system: Windows 11 Pro 64-bit
  • Colour & Weight: Indigo, 2.49 kg
Specifications
AC adapter frequency
50 - 60
AC adapter included
Yes
AC adapter input voltage
100 - 240
AC adapter output voltage
19.5
AC adapter power
130 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Battery capacity
60 Wh
Battery charge indicator
Yes
Battery recharge time
3 h
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
11.7 V
Battery weight
215 g
Bluetooth
Yes
Built-in microphone
Yes
Colour gamut
100 %
Colour name
Interstellar Indigo
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000:1
DC-in jack
Yes
Depth
265.43 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
6 GB
Discrete graphics card model
NVIDIA GeForce RTX 4050
Discrete graphics memory type
GDDR6
Display brightness
300 cd/m²
Display diagonal
16 "
Display resolution
2560 x 1600
Display technology marketing name
ComfortView Plus
Efficient cores
4
Efficient-core base frequency
1.6 GHz
Efficient-core Max Turbo Frequency
3.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10, 100, 1000
Fast charging
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720
Front camera resolution (numeric)
0.92 MP
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
18.61 mm
Height (rear)
15.2 mm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Low Blue Light technology
Yes
M.2 SSD size
2230 (22 x 30 mm)
Market positioning
Gaming
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
115 W
Memory data transfer rate
5200 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 8
Memory slots
2
Mobile network connection
No
Native aspect ratio
16:10
Non-operating altitude
-15.2 - 10668
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating altitude
-15.2 - 3048
Operating relative humidity (H-H)
10 - 90
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35
Operating vibration
0.66 G
Optical drive type
No
Panel type
WVA
Performance cores
4
Performance-core base frequency
2.2 GHz
Pixel density
189 ppi
Pointing device
Touchpad
Processor base power
45 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core 5
Processor generation
Intel Core (Series 2)
Processor manufacturer
Intel
Processor model
210H
Processor threads
12
Product colour
Indigo
Product type
Laptop
RGB colour space
sRGB
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95
Storage temperature (T-T)
-40 - 65
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee+ Premium 1Yr,Microsoft Office Trial
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
90 W
USB Type-C required charging power (min)
90 W
Video capturing speed
30 fps
Weight
2.49 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
356.98 mm
WLAN controller manufacturer
MediaTek
Price history over the last 6 months
Laptop Alienware AC16250 16 inch Intel Core 5 210H 16GB 512GB NVIDIA RTX 4050 Windows 11 Pro
Current
R21,406
Lowest
R21,368
Highest
R21,625
Change 24H
+R37   +0%
Week
-R105   0%
Month
—   

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