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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue

Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
36 mo.
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
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R10,919
+R20 Reward
Bring the action to life on a curved 32" QHD gaming monitor featuring vivid colors and smooth visuals. Big QHD visuals for any game Explore detailed worlds in high definition with QHD resolution and fluid, responsive visuals in an iconic design. Dive into vibran... Read More
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Stock 20 Code 30578 Brand DELL Model GAME-AW3225DM Warranty 3 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Bring the action to life on a curved 32" QHD gaming monitor featuring vivid colors and smooth visuals.
Big QHD visuals for any game

Big QHD visuals for any game

Explore detailed worlds in high definition with QHD resolution and fluid, responsive visuals in an iconic design.

Dive into vibrant details

Whether you’re exploring open worlds or facing off in battle, you’ll never miss a detail thanks to QHD resolution and a 32" panel with a 1500R curve.
Dive into vibrant details
Never miss a beat

Never miss a beat

Expect smooth, clear and responsive gameplay from a speedy refresh rate and low response time.

Fluid performance

Get in the game with a smooth 180Hz refresh rate, 1ms gray to gray response time, AMD FreeSync and VESA Adaptive Sync technology.
Fluid performance
Stunning views

Stunning views

Enjoy vibrant colours with DCI-P3 95% colour coverage and VESA DisplayHDR 400 certification.

Game longer

Lock in for marathon gaming sessions with a dedicated console mode and hardware-based low blue light solution that reduces eye strain while preserving colour.
Game longer
Designed with gamers in mind

Designed with gamers in mind

Game comfortably with an iconic design that caters to ergonomics, space efficiency and versatile connectivity.Save desk spacewith a small footprint baseOptimise airflowwith revamped 360° ventilationStay organisedwith simplified cable managementGame in stylewith the new AW30 design

Premium Panel Exchange

Dell Premium Panel Exchange allows a free panel replacement during the Limited Hardware Warranty period even if only one bright pixel is found. Premium Panel Exchange is not a standard or upsell Support service.

Advanced Exchange Service

Your monitor comes with Advanced Exchange Service. If, after remote diagnosis, a monitor replacement becomes necessary, it will be shipped to you the next business day (Includes OLED burn-in).

Game responsibly

Level up your environmental goals. This monitor is designed with sustainable materials including 83% post-consumer recycled plastic including closed loop plastics, 100% recycled aluminum and 10% recycled steel. It ships in a box made with 100% renewable content that is also recyclable.

Upgrade your support

Upgrade to Alienware Care and enjoy 24/7 expert support for your monitor, including setup, configuration, software assistance, troubleshooting, and seamless compatibility with hardware from other brands.
Key Highlights
  • 80.0cm (31.5") Wide Quad HD 2560 x 1440 Edge LED VA
  • 4ms, 16:9, 400cd/m², 3000:1
  • USB, HDMI, DisplayPort
  • 80 cm (31.5") LCD VA
  • Wide Quad HD 2560 x 1440 pixels 16:9
  • 180 Hz 4 ms 400 cd/m² 3000:1
  • AMD FreeSync Flicker-free technology
  • G 33 kWh 33 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
11 cm
AMD FreeSync
Yes
Anti-glare screen
Yes
Backlight type
Edge LED
Bezel width (bottom)
1.82 cm
Bezel width (side)
8.47 mm
Bezel width (top)
8.2 mm
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, DisplayPort, HDMI, USB Type-A to USB Type-B
Certification
TÜV Rheinland
Compliance certificates
RoHS
Contrast ratio (typical)
3000:1
DCI-P3 coverage
95%
Dell ComfortView technology
Yes
Depth (with stand)
232 mm
Depth (without stand)
121.7 mm
Display brightness (typical)
400 cd/m²
Display diagonal
80 cm (31.5")
Display number of colours
1.07 billion colours
Display resolution
2560 x 1440 pixels
Display technology
LCD
DisplayPort cable length
1.8 m
DisplayPort version
1.4
DisplayPorts quantity
1
Doesn't contain
Arsenic, Mercury, PVC/BFR
Energy consumption (HDR) per 1000 hours
39 kWh
Energy consumption (SDR) per 1000 hours
33 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Feet colour
Blue
Flicker-free technology
Yes
Front bezel colour
Black
HD type
Wide Quad HD
HDCP
Yes
HDCP version
1.4/2.3
HDMI
Yes
HDMI cable length
1.8 m
HDMI ports quantity
2
HDMI version
2.1
Headphone out
No
Heat dissipation (typical)
112.6 BTU/h
Height (with stand)
583.3 mm
Height (without stand)
418.7 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400
Horizontal scan range
30 - 285 kHz
Input current
1.5 A
LED backlight
Yes
LED indicators
Yes
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
180 Hz
Native aspect ratio
16:9
Non-operating altitude
0 - 12192 m
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Operating altitude
0 - 5000 m
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
0 - 40 °C
Package depth
232 mm
Package height
583.3 mm
Package weight
13.7 kg
Package width
707.4 mm
Panel mounting interface
100 x 100 mm
Panel type
VA
Picture-by-Picture (PbP)
Yes
Picture-in-Picture
Yes
Pixel density
93 ppi
Pixel pitch
0.2724 x 0.2724 mm
Plug and Play
Yes
Power consumption (max)
90 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.3 W
Power consumption (typical)
33 W
Power supply type
Internal
Product colour
Blue
Response time
4 ms
Response time (extreme)
1 ms
Response time (fast)
4 ms
Response time measurement type
GTG (Gray to Gray)
Screen curvature rating
1500R
Screen shape
Curved
Stand included
Yes
Storage relative humidity (H-H)
5 - 90%
Storage temperature (T-T)
-20 - 60 °C
Supported graphics resolutions
640 x 480 (VGA), 720 x 400, 720 x 480, 720 x 576, 800 x 600 (SVGA), 1024 x 768 (XGA), 1152 x 864 (XGA+), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800, 1280 x 960, 1440 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 2560 x 1440, 3840 x 2160
Supported video modes
480p, 576p, 720p, 1080i, 1080p, 2160p
Surface hardness
3H
Tilt adjustment
Yes
Tilt angle range
-5 - 21°
Touchscreen
No
USB Type-A downstream ports quantity
2
Vertical scan range
48 - 180 Hz
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size diagonal
80 cm
Viewable size, horizontal
69.7 cm
Viewable size, vertical
39.2 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
9.19 kg
Weight (without stand)
6.58 kg
Width (with stand)
707.4 mm
Width (without stand)
707.4 mm
Windows operating systems supported
Windows 10, Yes

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Price history over the last 6 months
Alienware AW3225DM computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD LCD Blue
Current
R10,919
Lowest
R4,505
Highest
R11,755
Change 24H
+R5,487   +101%
Week
+R5,538   +103%
Month
+R6,289   +136%

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