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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black

Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
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R70,074
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Alienware Aurora ACT1250, Intel Core Ultra 9, 285K, 32 GB, 2 TB, Windows 11 Home, 64-bit Alienware Aurora ACT1250. Processor family: Intel Core Ultra 9, Processor model: 285K. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 2 TB, Storage media: SSD. On-board graphi... Read More
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Stock 22 Code 1724303 Brand DELL Model 1J3N5 Warranty 2 Years

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Estimated delivery Friday, October 2
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Alienware Aurora ACT1250, Intel Core Ultra 9, 285K, 32 GB, 2 TB, Windows 11 Home, 64-bit

Alienware Aurora ACT1250. Processor family: Intel Core Ultra 9, Processor model: 285K. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 2 TB, Storage media: SSD. On-board graphics card model: Intel® Graphics, Discrete graphics card model: NVIDIA GeForce RTX 5080. Operating system installed: Windows 11 Home, Operating system architecture: 64-bit. Power supply: 1000 W. Chassis type: Desktop. Product type: PC. Weight: 15.4 kg. Product colour: Black

Key Highlights
  • Gaming PC Black 1000 W
  • Intel Core Ultra 9 285K Processor cores: 24
  • 32 GB DDR5-SDRAM 2 x 16 GB
  • 2 TB SSD
  • NVIDIA GeForce RTX 5080 16 GB Intel® Graphics
  • Ethernet LAN 10,100,1000,2500 Mbit/s Wi-Fi 7 (802.11be) Bluetooth
  • Windows 11 Home 64-bit
Specifications
80 PLUS certification
80 PLUS Platinum
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Audio chip
Realtek ALC1220
Audio output channels
5.1 channels
Audio system
High Definition Audio
Bluetooth
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Cables included
AC
Chassis type
Desktop
Combo headphone/mic port
Yes
Depth
458.4 mm
Discrete graphics card
Yes
Discrete graphics card memory
16 GB
Discrete graphics card model
NVIDIA GeForce RTX 5080
Discrete graphics memory type
GDDR7
Display included
No
Efficient cores
16
Efficient-core base frequency
3.2 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000,2500 Mbit/s
GPU performance up to
8 TOPs
Graphics card DisplayPorts quantity
3
Graphics card HDMI ports quantity
1
HDMI ports quantity
0
Height
418 mm
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
LAN controller
Killer E3100G
Line-in
Yes
Line-out
Yes
Market positioning
Gaming
Maximum internal memory
64 GB
Maximum turbo power
250 W
Memory channels
Dual-channel
Memory data transfer rate
5200 MT/s
Memory layout (slots x size)
2 x 16 GB
Memory slots
2x DIMM
Motherboard chipset
Intel Z890
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
105 G
Non-operating vibration
1.37 G
NPU performance up to
13 TOPs
Number of discrete graphics cards
1
Number of processors installed
1
Number of SSDs installed
1
Number of USB ports with PowerShare support
2
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
20 - 80%
Operating shock
40 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Operating temperature (T-T)
10 - 35 °C
Operating vibration
0.26 G
Optical drive type
No
PCI Express x16 (Gen 5.x) slots
1
PCI Express x4 (Gen 4.x) slots
2
Performance cores
8
Performance-core base frequency
3.7 GHz
Performance-core Max Turbo Frequency
5.5 GHz
Placement supported
Vertical
Power supply
1000 W
Power supply input frequency
47 - 63 Hz
Power supply input voltage
90 - 264 V
PowerShare
Yes
Processor base power
125 W
Processor boost frequency
5.7 GHz
Processor cache
36 MB
Processor cache type
Smart Cache
Processor cores
24
Processor family
Intel Core Ultra 9
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
285K
Processor threads
24
Product colour
Black
Product type
PC
S/PDIF out port
Yes
Sparsity support
Yes
Special features
Clear Door & 240mm Liquid Cooler with AlienFX lighting
SSD capacity
2 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total number of SATA connectors
3
Total processor performance up to
36 TOPs
Total SSDs capacity
2 TB
Total storage capacity
2 TB
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
5
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
USB4 Gen 2x2 ports quantity
1
Viewing window
Yes
Water cooling system
Yes
Weight
15.4 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
197 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE200

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Price history over the last 6 months
Alienware Aurora ACT1250 Intel Core Ultra 9 285K 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Windows 11 Home Desktop PC Black
Current
R70,074
Lowest
R63,380
Highest
R79,972
Change 24H
+R3,229   +5%
Week
+R3,851   +6%
Month
+R6,331   +10%

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