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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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DELL AC Adapter 65W 19.5V USB-C Power Cord (01N3PY)

DELL AC Adapter 65W 19.5V USB-C Power Cord (01N3PY)
DELL AC Adapter 65W 19.5V USB-C Power Cord (01N3PY)
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R1,110
+R3 Reward
The DELL AC Adapter 65W (Model 01N3PY) is a high-efficiency power supply designed for Chromebooks and other USB-C PD compatible laptops. With a compact design and included IEC C5 power cord, it delivers reliable charging at home, in the office, or on the go.AdvantagesThis genuine DELL adapter ensure... Read More
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Stock 2328 Code 2945149 Brand DELL Model 01N3PY Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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The DELL AC Adapter 65W (Model 01N3PY) is a high-efficiency power supply designed for Chromebooks and other USB-C PD compatible laptops. With a compact design and included IEC C5 power cord, it delivers reliable charging at home, in the office, or on the go.

Advantages

This genuine DELL adapter ensures safe and fast charging with USB Power Delivery 3.0 support. Its 65W output provides ample power for demanding tasks, while multiple protection features safeguard your device against short circuits, overcurrent, overvoltage, and overheating. The energy-efficient design meets modern standards with an average active efficiency of 88% and low no-load power consumption.

Suitable for

  • DELL Chromebooks and select USB-C PD laptops
  • Tablets and smartphones supporting USB-C PD
  • Users needing a reliable replacement or spare adapter

Key specifications

  • Power Output: 65W
  • Output Connector: USB-C (Female)
  • Input Connector: IEC C5 (Female)
  • Input Voltage: AC 100-240V, 50/60 Hz
  • USB PD Standard: 3.0
  • Output Profiles: 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3.25A
  • Protection: Short Circuit, Over Current, Over Voltage, Over Temperature
  • Average Active Efficiency: 88%
  • No-Load Power Consumption: 0.15W
  • Housing Material: Plastic
  • Colour: Black
  • Operating Temperature: 0°C to 40°C
  • Storage Temperature: -20°C to 85°C
  • Included Accessories: IEC C5 Power Cord

Recommendations

For optimal performance, use only with devices that support USB-C PD and require up to 65W. Ensure the power cord is securely connected to both the adapter and a suitable AC outlet.

Specifications
Brand
DELL
Category
Laptop AC Adapter
Circuit Protection
Short Circuit, Over Current, Over Voltage, Over Temperature
EAN
5715063009994
External Color
Black
Included Accessories
IEC C5 Power Cord
Input frequency
50/60 Hz
Input voltage
AC 100-240V
Maximum Output Power
65W
Model
01N3PY
MPN
01N3PY
Power Device Type
AC Adapter
Power output
65W
Product colour
Black
Product type
Laptop AC Adapter
Weight
1 kg
Price history over the last 6 months
DELL AC Adapter 65W 19.5V USB-C Power Cord (01N3PY)
Current
R1,110
Lowest
R1,092
Highest
R1,179
Change 24H
+R17   +2%
Week
-R30   -3%
Month
-R42   -4%

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