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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum

DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
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R57,496
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DELL 16 Premium DA16250, Intel Core Ultra 9, 41.4 cm (16.3"), 3840 x 2400 pixels, 32 GB, 1 TB, Windows 11 Pro DELL 16 Premium DA16250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 9, Processor model: 285H. Display diagonal: 41.4 cm (16.3"), HD type: 4K Ultra HD, ... Read More
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Stock 1 Code 1724300 Brand DELL Model 8N5N4 Warranty 2 Years

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Estimated delivery Tuesday, September 29
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DELL 16 Premium DA16250, Intel Core Ultra 9, 41.4 cm (16.3"), 3840 x 2400 pixels, 32 GB, 1 TB, Windows 11 Pro

DELL 16 Premium DA16250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 9, Processor model: 285H. Display diagonal: 41.4 cm (16.3"), HD type: 4K Ultra HD, Display resolution: 3840 x 2400 pixels, Touchscreen. Internal memory: 32 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel Arc 140T. Operating system installed: Windows 11 Pro. Product colour: Platinum

Key Highlights
  • Laptop Clamshell Platinum
  • Intel Core Ultra 9 285H Processor cores: 16
  • Touchscreen 41.4 cm (16.3") 4K Ultra HD 3840 x 2400 pixels OLED 16:10
  • 32 GB LPDDR5x-SDRAM
  • 1 TB SSD
  • NVIDIA GeForce RTX 5070 8 GB Intel Arc 140T
  • Wi-Fi 7 (802.11be) Bluetooth
  • Lithium-Ion (Li-Ion) 99.5 Wh 130 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
130 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Ambient light sensor
Yes
Antenna type
2x2
Anti-reflective coating
Yes
Anti-smudge coating
Yes
Audio chip
Cirrus Logic CS42L43
Audio system
MaxxAudio Pro
Battery capacity
99.5 Wh
Battery recharge time
2 h
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
11.7 V
Battery weight
380 g
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable
Built-in microphone
Yes
Carbon emissions, end-of-life (kg of CO2e)
2.184
Carbon emissions, energy usage (kg of CO2e)
49.14
Carbon emissions, logistics (kg of CO2e)
18.564
Carbon emissions, manufacturing (kg of CO2e)
294.112
Card reader integrated
Yes
Colour gamut
100%
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash), MicroSDHC, MicroSDXC
Contrast ratio (typical)
1000000:1
Depth
240.1 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5070
Discrete graphics memory type
GDDR7
Display brightness
400 cd/m²
Display diagonal
41.4 cm (16.3")
Display resolution
3840 x 2400 pixels
Display response rise/fall
2 ms
Efficient cores
8
Efficient-core base frequency
2.7 GHz
Efficient-core Max Turbo Frequency
4.5 GHz
Ethernet LAN
No
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
GPU performance up to
77 TOPs
HD type
4K Ultra HD
HDMI ports quantity
0
Height (front)
6.64 mm
Height (rear)
1.87 cm
Infrared (IR) camera
Yes
Intel® Evo™ Platform Verified
Yes
Intel® Thunderbolt 5
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
German
Low Blue Light technology
Yes
Low Power Efficient-core Base Frequency
1000 MHz
Low Power Efficient-core Max Turbo Frequency
2.5 GHz
Low Power Efficient-cores
2
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Maximum turbo power
115 W
Memory channels
Dual-channel
Memory data transfer rate
8400 MT/s
Memory form factor
On-board
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
13 TOPs
Number of battery cells
6
Number of built-in speakers
4
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc 140T
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
PAIA 1.4.7, 2025
Panel type
OLED
Performance cores
6
Performance-core base frequency
2.9 GHz
Performance-core Max Turbo Frequency
5.4 GHz
Pixel density
278.1 ppi
Pointing device
Touchpad
Processor base power
45 W
Processor boost frequency
5.4 GHz
Processor cache
24 MB
Processor cores
16
Processor family
Intel Core Ultra 9
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
285H
Processor threads
16
Product colour
Platinum
Product type
Laptop
RGB colour space
DCI-P3
Sparsity support
Yes
Speakers manufacturer
Waves
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 5 ports quantity
3
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon emissions, standard deviation (kg of CO2e)
66
Total carbon footprint (kg of CO2e)
364
Total processor performance up to
99 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
Yes
Trial software
McAfee Business Protection 1-year,Activate Your Microsoft 365 For A 30 Day Trial
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging current
3 A
USB charging voltage
20,5,9,15 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
130 W
USB Type-C required charging power (min)
45 W
Video capturing speed
30 fps
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5800 Mbit/s
Wi-Fi standards
802.11a, Wi-Fi 5 (802.11ac), Wi-Fi 7 (802.11be), 802.11b, Wi-Fi 6 (802.11ax), 802.11g, Wi-Fi 4 (802.11n)
Width
358.2 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201

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Price history over the last 6 months
DELL 16 Premium DA16250 Intel Core Ultra 9 285H Laptop 41.4 cm (16.3 inch) Touchscreen 4K Ultra HD 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 7 (802.11be) Windows 11 Pro German Platinum
Current
R57,496
Lowest
R56,735
Highest
R74,043
Change 24H
-R439   -1%
Week
+R563   +1%
Month
+R220   +0%

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