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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Thermostatic Bathtub Faucet Wall-Mounted Chrome Brass

DEANTE Thermostatic Bathtub Faucet Wall-Mounted Chrome Brass
DEANTE Thermostatic Bathtub Faucet Wall-Mounted Chrome Brass
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R5,111
+R18 Reward
Upgrade your bathroom with the DEANTE Thermostatic Bathtub Faucet, a premium wall-mounted fixture designed for safety, durability, and style. Crafted from solid brass with a sleek chrome finish, this faucet combines modern aesthetics with reliable performance. The integrated thermostatic cartridge e... Read More
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Stock 8 Code 2839160 Brand DEANTE Model BCH_F1BT Warranty 2 Years

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Estimated delivery Thursday, October 1
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Upgrade your bathroom with the DEANTE Thermostatic Bathtub Faucet, a premium wall-mounted fixture designed for safety, durability, and style. Crafted from solid brass with a sleek chrome finish, this faucet combines modern aesthetics with reliable performance. The integrated thermostatic cartridge ensures a constant water temperature, preventing scalding with a safety stop at 38°C. Ideal for bathtub and shower combinations, it features a two-handle design for independent flow and temperature control, along with an integrated diverter for seamless switching between tub and shower.

Advantages

Thermostatic control maintains your desired temperature, eliminating sudden fluctuations. The anti-scald safety stop provides peace of mind for families. Chrome finish resists corrosion and tarnishing, ensuring long-lasting shine. Wall-mounted installation saves space and offers a clean, modern look. Ceramic cartridge ensures smooth operation and longevity.

Suitable for

  • Bathtub and shower combinations
  • Wall-mounted installations with two-hole configuration
  • Bathrooms requiring precise temperature control
  • Residential and commercial use

Key specifications

  • Faucet Type: Thermostatic Bathtub Faucet
  • Mounting Type: Wall-mounted
  • Finish: Chrome
  • Material: Brass
  • Thermostatic Cartridge: Ceramic
  • Safety Stop Temperature: 38°C (Anti-scald)
  • Spout Type: Fixed with Aerator
  • Spout Reach: 173 mm
  • Center Distance: 150 mm
  • Shower Connection: G1/2"
  • Diverter: Integrated (for shower/bath)
  • Number of Handles: 2 (Flow and Temperature)
  • Noise Group: I (≤ 20 dB)
  • Flow Class (Spout): S (15-19.8 L/min)
  • Flow Class (Shower): B (20-25 L/min)
  • Installation Type: Two-hole
  • Warranty (Body): 7 Years

Recommendations

For optimal performance, ensure professional installation by a qualified plumber. Compatible with standard G1/2" shower hoses. Regular cleaning with a soft cloth maintains the chrome finish. This faucet meets high-quality standards and is backed by a 7-year warranty on the body.

Specifications
Brand
DEANTE
Category
Thermostatic Faucet
Colour of product
Chrome
EAN
5907650836650
Material
Brass
Model
BCH_F1BT
MPN
BCH_F1BT
Product type
Faucet
Type
Thermostatic Bathtub Faucet
Warranty
7 Years
Weight
2.11 kg
Price history over the last 6 months
DEANTE Thermostatic Bathtub Faucet Wall-Mounted Chrome Brass
Current
R5,111
Lowest
R4,762
Highest
R5,178
Change 24H
+R188   +4%
Week
+R225   +5%
Month
+R211   +4%

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