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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Granite Countertop Washbasin with Tap Hole - 500x400 mm Graphite

DEANTE Granite Countertop Washbasin with Tap Hole - 500x400 mm Graphite
DEANTE Granite Countertop Washbasin with Tap Hole - 500x400 mm Graphite
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R4,859
Introducing the DEANTE Granite Countertop Washbasin, a perfect blend of durability and modern design for your bathroom. Crafted from high-quality granite composite, this washbasin offers exceptional resistance to scratches, impacts, thermal shock, and discoloration, ensuring long-lasting beauty. The... Read More
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Stock Out Of StockNo Stock Code 2840662 Brand DEANTE Model CQR_TU5S Warranty 2 Years

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Estimated delivery Friday, October 23
You will be kept updated through our detailed tracking system
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Introducing the DEANTE Granite Countertop Washbasin, a perfect blend of durability and modern design for your bathroom. Crafted from high-quality granite composite, this washbasin offers exceptional resistance to scratches, impacts, thermal shock, and discoloration, ensuring long-lasting beauty. The smooth, easy-clean surface and antibacterial properties make maintenance effortless. With a pre-drilled tap hole and integrated overflow, installation is straightforward. Ideal for contemporary bathrooms, this rectangular basin fits a minimum base cabinet width of 500 mm.

Advantages

This washbasin combines robust granite composite material with a sleek graphite finish, providing both style and functionality. Its UV stability and antibacterial features enhance durability and hygiene. The included waste kit and fixing clips simplify installation, while the 90 mm waste outlet ensures efficient drainage.

Suitable for

  • Modern bathroom countertops
  • Residential and commercial washrooms
  • Installations requiring a single tap hole
  • Users seeking a low-maintenance, scratch-resistant basin

Key specifications

  • Product Type: Countertop Washbasin
  • Material: Granite Composite
  • Overall Dimensions: 500 x 400 mm
  • Bowl Depth: 180 mm
  • Tap Hole Configuration: 1 pre-drilled tap hole
  • Overflow: Yes
  • Waste Outlet Diameter: 90 mm (3.5 inch)
  • Installation Method: Countertop / Inset
  • Colour: Graphite
  • Surface Finish: Smooth, Easy-Clean
  • Resistance Features: Scratch, Impact, Thermal Shock, High Temperature, Discoloration
  • UV Stability: Yes
  • Antibacterial Properties: Yes
  • Minimum Base Cabinet Width: 500 mm
  • Shape: Rectangular
  • Reversible: No
  • Included Components: Waste kit, Fixing clips
  • Application: Bathroom

Recommendations

For optimal performance, ensure your countertop is level and adequately supported. Use a suitable sealant around the edges to prevent water ingress. Pair with a matching DEANTE faucet for a cohesive look.

Specifications
Brand
DEANTE
Category
Washbasin
Chambers quantity
1
Depth
400 mm
EAN
5907650826620
Height
180 mm
Material
Granite Composite
Minimum substructure
500 mm
Model
CQR_TU5S
Mounting
Countertop / Inset
MPN
CQR_TU5S
Product colour
Graphite
Product type
Countertop Washbasin
Sink material
Granite Composite
Sink shape
Rectangular
Sink type
Washbasin
Tap hole
1 pre-drilled tap hole
Weight
8.4 kg
Width
500 mm
Price history over the last 6 months
DEANTE Granite Countertop Washbasin with Tap Hole - 500x400 mm Graphite
Current
R4,859
Lowest
R3,192
Highest
R4,859
Change 24H
+R1,648   +51%
Week
+R1,661   +52%
Month
+R1,661   +52%

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