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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Concealed Shower Set Arnika Matte Black

DEANTE Concealed Shower Set Arnika Matte Black
DEANTE Concealed Shower Set Arnika Matte Black
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R10,390
The DEANTE Concealed Shower Set Arnika combines modern design with high-quality materials for a luxurious showering experience. This set includes a 250x250 mm stainless steel rain shower head and a hand shower with a 1500 mm PVC hose, both featuring an anti-calc system for easy maintenance. The sing... Read More
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Stock Out Of StockNo Stock Code 2842359 Brand DEANTE Model NAC_R9QP Warranty 2 Years

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The DEANTE Concealed Shower Set Arnika combines modern design with high-quality materials for a luxurious showering experience. This set includes a 250x250 mm stainless steel rain shower head and a hand shower with a 1500 mm PVC hose, both featuring an anti-calc system for easy maintenance. The single-lever mixer with ceramic cartridge ensures precise water control, while the integrated ceramic diverter allows seamless switching between outlets. Finished in matte black, this wall-mounted concealed set adds a sleek touch to any bathroom.

Advantages

Concealed installation for a clean, minimalist look. Anti-calc system on both shower heads reduces limescale buildup. Stainless steel rain shower head offers durability and a consistent spray pattern. Single-lever operation with ceramic cartridge provides smooth, reliable temperature and flow control.

Suitable for

  • Modern bathrooms with concealed plumbing
  • Users seeking a matte black finish
  • Households wanting a rain shower and hand shower combination

Key specifications

  • Product Type: Concealed Shower Set
  • Series: Arnika
  • Colour: Matte Black
  • Mixer Type: Single-lever, Ceramic Cartridge
  • Installation Type: Wall-mounted, Concealed
  • Number of Outlets: 2 (Rain Shower, Hand Shower)
  • Rain Shower Head Dimensions: 250 x 250 mm
  • Rain Shower Head Material: Stainless Steel
  • Rain Shower Arm Length: 350 mm
  • Hand Shower Functions: 1 (Rain Spray)
  • Hand Shower Material: ABS
  • Shower Hose Length: 1500 mm
  • Shower Hose Material: PVC with Anti-Twist System
  • Diverter Type: Ceramic, Integrated into Mixer
  • Water Connection: G 1/2"
  • Anti-Calc System: Yes (for both shower heads)
  • Flow Class (Rain Shower): S (15-19.9 L/min)
  • Flow Class (Hand Shower): A (9-14.9 L/min)
  • Acoustic Group: II (20-30 dB)
  • Main Material (Mixer): Brass

Recommendations

Ensure your bathroom has concealed plumbing connections before purchase. Professional installation recommended for optimal performance.

Specifications
Brand
DEANTE
Category
Concealed Shower Set
Control type
Single-lever
EAN
5907650845546
Housing material
Brass
Material
Brass, Stainless Steel, ABS, PVC
Model
NAC_R9QP
MPN
NAC_R9QP
Product colour
Matte Black
Product type
Concealed Shower Set
Weight
5.08 kg
Price history over the last 6 months
DEANTE Concealed Shower Set Arnika Matte Black
Current
R10,390
Lowest
R9,220
Highest
R10,390
Change 24H
+R904   +10%
Week
+R913   +10%
Month
+R977   +10%

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