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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Ceiling Spout - 165 mm LED Recessed Ceiling Luminaire 12W 960lm 4000K White

DEANTE Ceiling Spout - 165 mm LED Recessed Ceiling Luminaire 12W 960lm 4000K White
DEANTE Ceiling Spout - 165 mm LED Recessed Ceiling Luminaire 12W 960lm 4000K White
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R1,178
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The DEANTE Ceiling Spout - 165 mm is a modern LED recessed ceiling luminaire designed for efficient and uniform illumination. With a sleek round design and white housing, it seamlessly integrates into any ceiling, providing neutral white light at 4000K. Ideal for residential and commercial spaces su... Read More
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Stock 100 Code 3045787 Brand DEANTE Model NAC 042K Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
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The DEANTE Ceiling Spout - 165 mm is a modern LED recessed ceiling luminaire designed for efficient and uniform illumination. With a sleek round design and white housing, it seamlessly integrates into any ceiling, providing neutral white light at 4000K. Ideal for residential and commercial spaces such as hallways, offices, and living areas.

Advantages

Energy-efficient 12W LED with 960lm output, long lifespan of 25,000 hours, and easy recessed mounting with a 150mm cut-out. The 110° beam angle ensures wide light distribution, while the aluminum alloy and PC diffuser construction guarantees durability.

Suitable for

  • Recessed ceiling installations in dry indoor areas
  • General lighting in corridors, kitchens, and workspaces
  • Retrofit projects requiring a low-profile, fixed light source

Key specifications

  • Power Consumption: 12W
  • Luminous Flux: 960 lm
  • Color Temperature: 4000K (Neutral White)
  • Beam Angle: 110°
  • Input Voltage: 220-240V AC, 50/60Hz
  • Color Rendering Index: Ra > 80
  • IP Rating: IP20
  • Material: Aluminum alloy, PC diffuser
  • Lifespan: 25,000 hours
  • Dimmable: No
  • Mounting Hole Diameter: 150 mm
  • Operating Temperature: -10 to +40 °C
  • Power Factor: > 0.5
  • Protection Class: II
  • Energy Efficiency Class: F

Recommendations

For best results, ensure the mounting hole is precisely 150 mm and the ceiling cavity has sufficient depth. This luminaire is not suitable for dimming or outdoor use.

Specifications
AC input frequency
50/60 Hz
AC input voltage
220-240V AC
Brand
DEANTE
Bulb technology
LED
Category
LED Recessed Ceiling Luminaire
Colour temperature (max)
4000 K
Colour temperature (min)
4000 K
Diameter
165 mm
Dimmable
No
EAN
5908212050569
Energy efficiency class
F
Energy efficiency scale
A to G
Housing material
Aluminum alloy
Light colour
Neutral White
Luminous flux
960 lm
Material
Aluminum alloy, PC diffuser
Model
NAC 042K
MPN
NAC 042K
Operating temperature (T-T)
-10 - +40 °C
Placement supported
Ceiling
Rated lifetime
25000 h
Rated power
12 W
Weight
0.33 kg
Price history over the last 6 months
DEANTE Ceiling Spout - 165 mm LED Recessed Ceiling Luminaire 12W 960lm 4000K White
Current
R1,178
Lowest
R1,044
Highest
R1,178
Change 24H
+R83   +8%
Week
+R91   +8%
Month
+R81   +7%

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