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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Arnika Nero 4-Hole Bathtub Faucet with Shower Set, Matte Black

DEANTE Arnika Nero 4-Hole Bathtub Faucet with Shower Set, Matte Black
DEANTE Arnika Nero 4-Hole Bathtub Faucet with Shower Set, Matte Black
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R9,367
The DEANTE Arnika Nero 4-Hole Bathtub Faucet with Shower Set combines elegant design with high-quality materials for a luxurious bathing experience. Crafted from solid brass with a matte black finish, this deck-mounted faucet features a ceramic cartridge and Deante AirPower aerator for smooth operat... Read More
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Stock Out Of StockNo Stock Code 3044700 Brand DEANTE Model BHS_R14M Warranty 2 Years

Shipping & Returns

The DEANTE Arnika Nero 4-Hole Bathtub Faucet with Shower Set combines elegant design with high-quality materials for a luxurious bathing experience. Crafted from solid brass with a matte black finish, this deck-mounted faucet features a ceramic cartridge and Deante AirPower aerator for smooth operation and water savings. The set includes a hand shower with anti-calc nozzles and a 150 cm PVC hose.

Advantages

Durable brass construction ensures longevity; ceramic cartridge provides reliable performance; AirPower aerator reduces water consumption without compromising pressure; anti-calc system simplifies cleaning; 7-year warranty on cartridge and body.

Suitable for

  • Bathtubs with 4-hole configuration
  • Modern and contemporary bathrooms
  • Users seeking a complete shower set with hand shower

Key specifications

  • Faucet Type: 4-Hole Bathtub Faucet
  • Mounting: Deck-mounted
  • Finish: Matte Black
  • Material: Brass
  • Cartridge: Ceramic, 35 mm
  • Spout: Fixed
  • Hand Shower: Yes, 1 spray pattern (Rain)
  • Shower Hose: 150 cm, PVC
  • Aerator: Deante AirPower
  • Flow Class: S (15-19.8 L/min)
  • Acoustic Group: I (≤20 dB)
  • Operating Pressure: 0.5-3 bar
  • Connection: G 1/2"
  • Design Series: Arnika Nero
  • Warranty: 7 years

Recommendations

For best performance, ensure operating pressure is within 0.5-3 bar. Professional installation recommended.

Specifications
Brand
DEANTE
Category
Bathroom Faucet
Colour of product
Matte Black
EAN
5907650886723
Material
Brass
Model
BHS_R14M
MPN
BHS_R14M
Product type
Faucet with Shower Set
Type
4-Hole Bathtub Faucet
Warranty
7 years
Weight
3.75 kg
Price history over the last 6 months
DEANTE Arnika Nero 4-Hole Bathtub Faucet with Shower Set, Matte Black
Current
R9,367
Lowest
R8,865
Highest
R9,367
Change 24H
+R420   +5%
Week
+R440   +5%
Month
+R502   +6%

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