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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Dahua Technology WizSense IPC-HDBW3841R-ZAS-S2 Dome CCTV security camera Indoor & outdoor 3840 x 2160 pixels Ceiling

Dahua Technology WizSense IPC-HDBW3841R-ZAS-S2 Dome CCTV security camera Indoor & outdoor 3840 x 2160 pixels Ceiling
36 mo.
Dahua Technology WizSense IPC-HDBW3841R-ZAS-S2 Dome CCTV security camera Indoor & outdoor 3840 x 2160 pixels Ceiling
0 reviews • Write a review
R10,528
+R37 Reward
8MP IR Vari-focal Dome WizSense Network Camera Dahua Technology WizSense IPC-HDBW3841R-ZAS-S2. Type: CCTV security camera, Placement supported: Indoor & outdoor, Connectivity technology: Wired. Mounting type: Ceiling, Product colour: White, Form factor: Dome. Angle of rotation: 355°, Tilt angle ran... Read More
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Stock 5 Code 771257 Brand DAHUA Model IPC-HDBW3841R-ZAS27135S2 Warranty 3 Years

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8MP IR Vari-focal Dome WizSense Network Camera

Dahua Technology WizSense IPC-HDBW3841R-ZAS-S2. Type: CCTV security camera, Placement supported: Indoor & outdoor, Connectivity technology: Wired. Mounting type: Ceiling, Product colour: White, Form factor: Dome. Angle of rotation: 355°, Tilt angle range: 0 - 75°, Pan range: 0 - 355°. Sensor type: CMOS, Optical sensor size: 25.4 / 2.8 mm (1 / 2.8"). Focal length range: 2.7 - 13.5 mm, Detect distance (wide): 85.3 m, Detect distance (tele): 280 m

Key Highlights
  • 8-MP 1/2.8" CMOS image sensor, excellent low luminance performance and high definition of images
  • Outputs max. 8MP (3840 × 2160) @25/30 fps
  • H.265 codec, high compression rate, ultra-low bit rate
  • Built-in IR LED, max. IR distance: 40 m
  • ROI, SMART H.264 +/H.265+, AI H.264/H.265, flexible coding, applicable to various bandwidth and storage environments
  • Rotation mode, WDR, 3D NR, HLC, BLC, digital watermarking, applicable to various monitoring scenes
  • Intelligent detection: Intrusion, tripwire (support the classification and accurate detection of vehicle and human)
  • Abnormality detection: Motion detection, privacy masking, scene changing, audio detection, no SD card, SD card full, SD card error, network disconnection, IP conflict, illegal access, and voltage detection
  • Alarm: 1 in, 1 out (Only - ZAS supports); audio: 1 in, 1 out (Only - ZAS supports); max. 256 G Micro SD card; built-in Mic
  • 12 VDC/PoE power supply facilitates installation
  • IP67, IK10 protection
  • SMD 4.0, AI SSA
  • Indoor & outdoor CCTV security camera
  • CMOS 25.4 / 2.8 mm (1 / 2.8") 8 MP 3840 x 2160 pixels
  • Wired Ethernet LAN
  • Night vision 40 m IR
  • Dome Ceiling
  • IP67 IK10
  • White
  • 492 g
Specifications
Adjustment shutter speed
Auto/Manual
Alarm input channels
1
Alarm output channels
1
Analog signal format system
NTSC
Angle of rotation
355°
Audio formats supported
G.711 A-law, G.711 μ-law, G.726
Audio input channels
1.0 channels
Audio output channels
1.0 channels
Back Light Compensation (BLC)
Yes
Bit rate control
Constant Bit Rate (CBR)/Variable Bit Rate (VBR)
Bit rate range
3 - 8192 Kbit/s
Bluetooth
No
Built-in HDD
No
Camera shutter speed
1/100000 s
Camera shutter type
Electronic
Card reader integrated
Yes
Certification
CE-LVD: EN62368-1; CE-EMC: Electromagnetic Compatibility Directive 2014/30/EU; FCC: 47 CFR FCC Part 15, Subpart B; UL/CUL: UL60950-1 CAN/CSA C22.2 No.60950-1-07
Closest focusing distance
0.8 m
Compatible memory cards
MicroSD (TransFlash)
Connectivity technology
Wired
Day/night mode
Yes
DC output voltage
12
Detect distance (tele)
280 m
Detect distance (wide)
85.3 m
Diameter
12.2 cm
Ethernet interface type
Fast Ethernet
Ethernet LAN
Yes
Fixed focus
Yes
Focal length range
2.7 - 13.5 mm
Form factor
Dome
Gain control type
Auto/Manual
Height
88.9 mm
Highlight Compensation (HLC)
Yes
Housing material
Metal
Identify distance (tele)
28 m
Identify distance (wide)
8.5 m
IK code
IK10
Internal memory
512 MB
International Protection (IP) code
IP67
LED type
IR
Management software
Smart PSS; DSS; DMSS
Maximum aperture number
1.5
Maximum memory card size
256 GB
Maximum resolution
3840 x 2160 pixels
Mirror
Yes
Mobile operating systems supported
Android, iOS
Mounting type
Ceiling
Night vision
Yes
Night vision distance
40 m
Noise reduction
Yes
Noise reduction technology
3D noise reduction
Number of cameras
1
Number of illumination LEDs
2
Number of lenses
1
Number of sensors
1
Number of users
20 user(s)
Observe distance (tele)
112 m
Observe distance (wide)
34.1 m
Operating temperature (T-T)
-30 - 60 °C
Optical sensor size
25.4 / 2.8 mm (1 / 2.8")
Package weight
663 g
Pan range
0 - 355°
Password protection
Yes
Placement supported
Indoor & outdoor
Power consumption (typical)
2.7 W
Power source type
DC, PoE
Privacy masking
Yes
Privacy protection
Yes
Product colour
White
Progressive scan
Yes
Recognize distance (tele)
56 m
Recognize distance (wide)
17 m
Region of Interest (ROI) encoding
Yes
ROM capacity
128 MB
Sensor type
CMOS
Signal-to-Noise Ratio (SNR)
56 dB
Smart IR
Yes
Storage temperature (T-T)
-40 - 60 °C
Supported graphics resolutions
352 x 240, 352 x 288, 640 x 480 (VGA), 704 x 480, 704 x 576, 1280 x 720 (HD 720), 1280 x 960, 1920 x 1080 (HD 1080), 2048 x 1536 (QXGA), 2304 x 1296, 2592 x 1944, 2688 x 1520, 3072 x 1728, 3072 x 2048, 3840 x 2160
Supported network protocols
IPv4; IPv6; HTTP; TCP; UDP; ARP; RTP; RTSP; RTCP; RTMP; SMTP; FTP; SFTP; DHCP; DNS; DDNS; QoS; UPnP; NTP; Multicast; ICMP; IGMP; NFS; SAMBA; PPPoE; SNMP
Tilt angle range
0 - 75°
Total megapixels
8 MP
Type
CCTV security camera
Video compression formats
H.264, H.265
Video motion detection
No
Web-based management
Yes
Weight
492 g
White balance
Auto, Custom modes, Lamp, Manual, Natural, Outdoor
Wi-Fi
No
Wide Dynamic Range (WDR)
Yes

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Price history over the last 6 months
Dahua Technology WizSense IPC-HDBW3841R-ZAS-S2 Dome CCTV security camera Indoor & outdoor 3840 x 2160 pixels Ceiling
Current
R10,528
Lowest
R9,366
Highest
R10,561
Change 24H
+R1,032   +11%
Week
+R1,113   +12%
Month
+R1,068   +11%

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