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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black

Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
36 mo.
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
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R7,008
+R15 Reward
Dahua Technology DHI-LM27-E231, 68.6 cm (27"), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black Dahua Technology DHI-LM27-E231. Display diagonal: 68.6 cm (27"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LED, Response time: 1 ms, Native aspect ratio: 16:9, Viewing an... Read More
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Stock 30 Code 335583 Brand DAHUA Model DHI-LM27-E231 Warranty 3 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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Dahua Technology DHI-LM27-E231, 68.6 cm (27"), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black

Dahua Technology DHI-LM27-E231. Display diagonal: 68.6 cm (27"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LED, Response time: 1 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. VESA mounting. Product colour: Black

Key Highlights
  • The 1920*1080 resolution produces clearer and more vivid pictures
  • IPS panel for wide viewing angles with 3-sided frameless design
  • Wide color gamut, 100% sRGB, 85% NTSC, 90% DCI-P3, 83% Adobe RGB. It meets the designer's demand of image texture
  • 178°H/178°V extra-wide viewing angle for all-round viewing performance
  • Adaptive sync can effectively solve picture lagging and tearing problems
  • 1ms fast response time with no image blurring or ghosting
  • 68.6 cm (27") LED IPS
  • Full HD 1920 x 1080 pixels 16:9
  • 165 Hz 1 ms 320 cd/m² 1000:1
  • E 21 kWh 30 W
Specifications
AC adapter output voltage
12 V
Adobe RGB coverage
83%
Backlight type
Edge LED
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Contrast ratio (typical)
1000:1
Depth (without stand)
63.7 mm
Detachable stand
Yes
Display brightness (typical)
320 cd/m²
Display diagonal
68.6 cm (27")
Display resolution
1920 x 1080 pixels
Display technology
LED
DisplayPort version
1.2
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
21 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
HD type
Full HD
HDMI ports quantity
2
HDMI version
1.4
Headphone out
Yes
Headphone outputs
1
Height (without stand)
365.5 mm
Height adjustment
No
Market positioning
Gaming
Maximum refresh rate
165 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
85%
Package weight
6.9 kg
Panel mounting interface
75 x 75 mm
Panel type
IPS
Pivot
No
Power consumption (max)
45 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
30 W
Power supply type
External
Product colour
Black
Response time
1 ms
Screen shape
Flat
sRGB coverage (typical)
100%
Stand included
Yes
Swivelling
No
Tilt angle range
-5 - 15°
Touchscreen
No
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight (with stand)
5 kg
Width (without stand)
618 mm

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Price history over the last 6 months
Dahua Technology DHI-LM27-E231 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Current
R7,008
Lowest
R2,460
Highest
R7,509
Change 24H
+R2,841   +68%
Week
+R2,845   +68%
Month
+R4,524   +182%

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