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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Cooler Master MM311 Wireless Optical Ambidextrous Gaming Mouse - 10000 DPI - White

Cooler Master MM311 Wireless Optical Ambidextrous Gaming Mouse - 10000 DPI - White
Cooler Master MM311 Wireless Optical Ambidextrous Gaming Mouse - 10000 DPI - White
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R1,158
The Cooler Master MM311 is a wireless optical gaming mouse designed for ambidextrous use, offering high performance and comfort for both left and right-handed gamers. With a 10000 DPI optical sensor and 2.4GHz RF wireless connectivity, it delivers precise tracking and low-latency response. The mouse... Read More
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Stock Out Of StockNo Stock Code 2904778 Brand COOLER MASTER Model MM-311-WWOW1 Warranty 2 Years

Shipping & Returns

The Cooler Master MM311 is a wireless optical gaming mouse designed for ambidextrous use, offering high performance and comfort for both left and right-handed gamers. With a 10000 DPI optical sensor and 2.4GHz RF wireless connectivity, it delivers precise tracking and low-latency response. The mouse features 6 programmable buttons, optical micro switches rated for 70 million clicks, and a long battery life of up to 200 hours from a single AA battery. Its lightweight ABS plastic construction with rubber side grips ensures a secure hold during intense gaming sessions.

Advantages

Ambidextrous design suitable for all hand orientations. High-precision PixArt PAW3311 optical sensor with up to 10000 DPI. Reliable 2.4GHz wireless connection with 1000 Hz polling rate. Durable optical micro switches with 70 million click lifespan. Long battery life up to 200 hours. Customizable via Cooler Master MasterPlus+ software.

Suitable for

  • Gamers seeking an ambidextrous wireless mouse
  • Users who prefer optical sensors for precise tracking
  • Those needing long battery life for extended gaming sessions
  • Left-handed gamers requiring symmetrical design

Key specifications

  • Connectivity: RF Wireless (2.4GHz)
  • Sensor: Optical PixArt PAW3311
  • Max DPI: 10000
  • Tracking Speed: 100 IPS
  • Acceleration: 20 G
  • Polling Rate: 1000 Hz (1ms)
  • Number of Buttons: 6
  • Main Switch: Optical Micro Switches, 70 Million Clicks
  • Design: Ambidextrous
  • Color: White
  • Material: ABS Plastic, Rubber Side Grips
  • Battery: 1x AA, Up to 200 hours
  • Software: Cooler Master MasterPlus+
  • Receiver: USB-A 2.4GHz Dongle

Recommendations

For optimal performance, use a high-quality AA battery and keep the receiver within 10 meters of the mouse. Download Cooler Master MasterPlus+ software to customize DPI settings, button assignments, and lighting effects (if applicable).

Specifications
AC adapter included
No
Battery capacity
200 hours (estimated)
Battery technology
Alkaline
Battery type
AA
Brand
Cooler Master
Cables included
No cable (wireless)
Category
Gaming Mice
Compatibility
PC, Laptop
EAN
4719512117989
Form factor
Ambidextrous
Frequency band
2.4 GHz
Linux operating systems supported
Linux (limited support)
Mac operating systems supported
macOS 10.12 or later
Mobile operating systems supported
Not supported
Model
MM311
MPN
MM-311-WWOW1
Other operating systems supported
Not supported
Packaging content
Mouse, USB receiver, AA battery, Quick Start Guide
Product colour
White
USB Type-C charging port
No
Weight
0.077 kg
Windows operating systems supported
Windows 7, 8, 10, 11
Price history over the last 6 months
Cooler Master MM311 Wireless Optical Ambidextrous Gaming Mouse - 10000 DPI - White
Current
R1,158
Lowest
R1,140
Highest
R1,176
Change 24H
-R18   -2%
Week
+R18   +2%
Month
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