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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Contour Design Contour Balance Full-Size Keyboard Wireless US Layout

Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
Contour Design Contour Balance Full-Size Keyboard Wireless US Layout
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R3,361
Balance Full-Size is built to let your body relax and your work flow. Its thin, low-profile frame set your hands at a natural angle, while the matching width with Contour Touch keeps your arms centered and reach to a minimum. Under your fingers, advanced scissor-switch keys give every press a light,... Read More
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Stock Out Of StockNo Stock Code 2408708 Brand CONTOUR DESIGN Model CDKBBALUS11500 Warranty 2 Years

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Balance Full-Size is built to let your body relax and your work flow. Its thin, low-profile frame set your hands at a natural angle, while the matching width with Contour Touch keeps your arms centered and reach to a minimum. Under your fingers, advanced scissor-switch keys give every press a light, crisp feel so you can type faster, longer, with less effort

Contour Design Contour Balance Full-Size Keyboard Wireless US Layout. Keyboard form factor: Full-size (100%). Keyboard style: Straight. Connectivity technology: Wireless, Device interface: RF Wireless + Bluetooth, Keyboard key switch: Scissor key switch, Keyboard layout: QWERTY, Keyboard number of keys: 111, Recommended usage: Office. Product colour: Black

Key Highlights
  • MAX PAIN RELIEF WHILE WORKING - Balance Full-Size is not only ergonomically enhanced - it’s the perfect partner to RollerMouse Pro3 and Contour Touch. Pair with either for a fully-functional setup that relieves shoulder strain. Its matching width and low profile keep you in a natural, relaxed and central position . The result is a smoother workflow, less shoulder pain, and increased daily comfort
  • EXTRA COMFORTABLE TYPING EXPERIENCE - Balance keyboard features a finely-tuned scissor key system that delivers a smooth, responsive typing feel with every keystroke. And the ergonomically designed keycaps are “dished” to the curve of your fingertips, for greater precision and comfort. The result is softer, faster, more relaxed typing that is the definition of comfort
  • BEST-IN-CLASS PERFORMANCE AND PRODUCTIVITY - Engineered for speed and precision, Balance Full-Size boasts a universal, familiar full-size layout with full-size arrow and navigation keys. Following the ISO 9241 standard, every detail supports comfort and efficiency. With 18 custom shortcuts - plus instant access to your favorite AI tools - your workflow stays focused and future-ready
  • CONVENIENT WIRELESS CONNECTION - Want to avoid cable clutter on the desk? Balance Full-Size can be connected wirelessly by directly plugging the USB-C receiver into the computer. Or connect via Bluetooth to save a USB port, or to connect it to a second or third device
  • QUICK SWITCHING BETWEEN CONNECTED DEVICES - The QuickSwitch button allows you to initiate the pairing of their keyboard to up to 3 computers, tablets or phones. Then switch between them at the push of a button. If you’re working on multiple devices, you avoid the frustration of having to repeatedly go through the pairing process
  • Customisable KEYBOARD SHORTCUTS - With the Contour Personalisation App, all your 18 keyboard shortcut keys can be reprogrammed. Reassign shortcuts specifically for actions in the applications you use the most, for maximum efficiency
  • Office
  • RF Wireless + Bluetooth Scissor key switch
  • QWERTY US English
  • Full-size (100%) Numeric keypad
  • Windows keys Adjustable keyboard height
  • Black
  • 1 pc(s)
Specifications
Adjustable keyboard height
Yes
Assembly emissions (kg of CO2e)
0.19
Battery capacity
800 mAh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth version
5.1
Cables included
USB Type-C
Compliance certificates
REACH, RoHS, UKCA
Connectivity technology
Wireless
Cradle-to-Gate emissions (kg of CO2e)
4.99
Cradle-to-grave emissions (kg of CO2e)
5.41
Device interface
RF Wireless + Bluetooth
Distribution emissions (kg of CO2e)
0.41
Electronics emissions (kg of CO2e)
1.24
End of life emissions (kg of CO2e)
0.05
Ergonomic design
Yes
Frequency band
2.4 GHz
Harmonized System (HS) code
8471606000
Keyboard battery type
Built-in battery
Keyboard dimensions (WxDxH)
434.4 x 117.3 x 12.5 mm
Keyboard form factor
Full-size (100%)
Keyboard key switch
Scissor key switch
Keyboard language
US English
Keyboard layout
QWERTY
Keyboard number of keys
111
Keyboard style
Straight
Keyboard weight
683 g
Master (outer) case gross weight
9.85 kg
Master (outer) case height
190 mm
Master (outer) case length
478 mm
Master (outer) case width
318 mm
Metals emissions (kg of CO2e)
2.4
Multi-device support
Yes
Multimedia keys
Yes
Number of products included
1 pc(s)
Number of programmable (macro) keys
18
Numeric keypad
Yes
Package depth
449 mm
Package height
31 mm
Package weight
908 g
Package width
143 mm
Packaging emissions (kg of CO2e)
0.57
Plastics emissions (kg of CO2e)
0.49
Plug and Play
Yes
Post-consumer recycled plastic
93%
Power source type
Battery
Product colour
Black
Products per master (outer) case
10 pc(s)
Programmable hot keys
Yes
Receiver included
Yes
Rechargeable
Yes
Recommended usage
Office
Recycled content from the total product weight
32%
Recycled content in packaging
70%
Security algorithms
128-bit AES
Service life of battery
3 month(s)
Sourcing and production emissions (kg of CO2e)
4.14
Surface coloration
Monochromatic
Sustainability certificates
Forest Stewardship Council (FSC), Global Recycled Standard (GRS)
Usage emissions (kg of CO2e)
0.06
USB connector type
USB Type-C
USB Type-C charging port
Yes
Win lock
Yes
Windows keys
Yes
Windows operating systems supported
Yes
Wireless receiver interface
USB Type-C

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