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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CONTIPRO Alveus DSE Kitchen Mixer Tap with Flexible Silicone Spout, Chrome/Brass, Single-Lever, 1-Hole Deck-Mounted, 360° Swivel, DSE919.5/12CMATC

CONTIPRO Alveus DSE Kitchen Mixer Tap with Flexible Silicone Spout, Chrome/Brass, Single-Lever, 1-Hole Deck-Mounted, 360° Swivel, DSE919.5/12CMATC
CONTIPRO Alveus DSE Kitchen Mixer Tap with Flexible Silicone Spout, Chrome/Brass, Single-Lever, 1-Hole Deck-Mounted, 360° Swivel, DSE919.5/12CMATC
0 reviews • Write a review
R6,062
+R11 Reward
The CONTIPRO Alveus DSE DSE919.5/12CMATC is a premium kitchen mixer tap designed for modern kitchens. Featuring a flexible silicone spout in black and a chrome-finished brass body, this single-lever tap offers both style and functionality. The 360° swivel spout and easy-clean nozzles ensure convenie... Read More
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Stock 13 Code 2843427 Brand CONTIPRO Model DSE919.5/12CMATC Warranty 2 Years

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Estimated delivery Thursday, October 1
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The CONTIPRO Alveus DSE DSE919.5/12CMATC is a premium kitchen mixer tap designed for modern kitchens. Featuring a flexible silicone spout in black and a chrome-finished brass body, this single-lever tap offers both style and functionality. The 360° swivel spout and easy-clean nozzles ensure convenience and durability.

Advantages

Flexible silicone spout allows precise water direction; ceramic disc cartridge ensures smooth operation and long life; easy-clean nozzles reduce limescale buildup; 360° rotation provides full sink access; high-quality brass construction guarantees reliability.

Suitable for

  • Kitchen sinks with 1-hole deck mounting
  • High-pressure water systems (0.5–10 bar)
  • Modern and contemporary kitchen designs

Key specifications

  • Product Type: Kitchen Mixer Tap
  • Spout Type: Flexible Silicone Spout (Black)
  • Control Type: Single-Lever
  • Installation: Deck-Mounted, 1-Hole
  • Body Material: Brass
  • Finish: Chrome
  • Cartridge: Ceramic Disc, 35 mm
  • Connection: Flexible Hoses, G 3/8"
  • Installation Hole Diameter: 35 mm
  • Total Height (from counter): 430 mm
  • Spout Reach (max): 220 mm
  • Base Diameter: 50 mm
  • Spout Rotation: 360° Swivel
  • Water Pressure: 0.5–10 bar
  • Anti-Limescale: Yes (easy-clean nozzles)
  • Series: Alveus DSE

Recommendations

For best performance, ensure your water pressure is within the recommended range. Professional installation is recommended to guarantee proper sealing and function.

Specifications
Brand
CONTIPRO
Category
Kitchen Mixer Tap
Depth
50 mm
EAN
8595163585843
Height
430 mm
Model
DSE919.5/12CMATC
MPN
DSE919.5/12CMATC
Product colour
Black
Type
Kitchen Mixer Tap
Weight
33.3 kg
Width
220 mm
Price history over the last 6 months
CONTIPRO Alveus DSE Kitchen Mixer Tap with Flexible Silicone Spout, Chrome/Brass, Single-Lever, 1-Hole Deck-Mounted, 360° Swivel, DSE919.5/12CMATC
Current
R6,062
Lowest
R3,120
Highest
R6,795
Change 24H
+R2,888   +91%
Week
+R2,917   +93%
Month
+R2,867   +90%

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