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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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NEO TOOLS Softshell Jacket CAMO XL | Water-Resistant Work Jacket

NEO TOOLS Softshell Jacket CAMO XL | Water-Resistant Work Jacket
NEO TOOLS Softshell Jacket CAMO XL | Water-Resistant Work Jacket
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R1,742
+R3 Reward
This rugged softshell jacket in camouflage pattern, size XL, delivers 8000 mm water resistance and windproof protection for demanding work environments and outdoor activities. The breathable membrane (5000 g/m²/24h) prevents overheating during physical tasks, while the fleece lining adds warmth for ... Read More
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Stock 100 Code 3360480 Brand NEO TOOLS Model TOP-81-553-XL Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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This rugged softshell jacket in camouflage pattern, size XL, delivers 8000 mm water resistance and windproof protection for demanding work environments and outdoor activities. The breathable membrane (5000 g/m²/24h) prevents overheating during physical tasks, while the fleece lining adds warmth for all-season comfort.

Advantages

Superior weather protection with high water resistance and windproofing; breathable fabric prevents moisture buildup; adjustable hood, cuffs, and hem for a custom fit; multiple secure pockets; durable construction meets safety standards.

Suitable for

  • Construction and outdoor work
  • Hiking, camping, and casual wear
  • Cool and windy conditions
  • All-season use (spring, autumn, mild winter)

Key specifications

  • Outer material: 96% polyester, 4% spandex
  • Lining: 100% polyester fleece
  • Water resistance: 8000 mm H₂O
  • Breathability: 5000 g/m²/24h
  • Windproof: Yes
  • Hood: Detachable, adjustable
  • Cuffs: Adjustable with Velcro
  • Hem: Drawstring adjustment
  • Closure: Full-zip
  • Pockets: 2 external zippered, 1 internal zippered
  • Standard: EN ISO 13688
  • Size: XL
  • Colour: Camouflage

Recommendations

For maximum longevity, machine wash cold with similar colours, do not use fabric softener, and air dry. Reapply DWR treatment after repeated washing to maintain water repellency.

Specifications
Brand
NEO TOOLS
Category
Softshell Jacket
EAN
5907558434675
Model
TOP-81-553-XL
MPN
TOP-81-553-XL
Product colour
Camouflage
Waterproof
Yes
Weight
1.03 kg
Price history over the last 6 months
NEO TOOLS Softshell Jacket CAMO XL | Water-Resistant Work Jacket
Current
R1,742
Lowest
R1,086
Highest
R1,742
Change 24H
+R645   +59%
Week
+R656   +60%
Month
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