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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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CET Paper Pickup Roller for Tray 2 – Compatible with HP LaserJet P3015, M521, M525 Series – Replaces RM1-6414-000, RM1-9168-000

CET Paper Pickup Roller for Tray 2 – Compatible with HP LaserJet P3015, M521, M525 Series – Replaces RM1-6414-000, RM1-9168-000
CET Paper Pickup Roller for Tray 2 – Compatible with HP LaserJet P3015, M521, M525 Series – Replaces RM1-6414-000, RM1-9168-000
R626
Paper jams and misfeeds from Tray 2 can bring your printing to a halt, but a worn pickup roller is often the culprit. This CET Paper Pickup Roller restores reliable paper feeding for HP LaserJet P3015, M521, and M525 series printers, replacing OEM part numbers RM1-6414-000 and RM1-9168-000. Built wi... Read More
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Stock Out Of StockNo Stock Code 3362988 Brand CET Model CET3690 Warranty 2 Years

Shipping & Returns

Paper jams and misfeeds from Tray 2 can bring your printing to a halt, but a worn pickup roller is often the culprit. This CET Paper Pickup Roller restores reliable paper feeding for HP LaserJet P3015, M521, and M525 series printers, replacing OEM part numbers RM1-6414-000 and RM1-9168-000. Built with durable rubber and plastic, it grips each sheet firmly to prevent double feeds and ensure smooth, consistent operation.

Who is it for

This roller is ideal for office managers, IT technicians, and home office users who need to maintain high-volume HP LaserJet printers without the cost of OEM parts. It’s a user-replaceable component, so no special tools or service calls are required.

Main features

  • Direct replacement for RM1-6414-000 and RM1-9168-000
  • Compatible with HP LaserJet P3015, M521, and M525 series
  • Designed specifically for Tray 2 (secondary paper tray)
  • Durable rubber and plastic construction for long life
  • Restores reliable paper pickup and reduces jams
  • New aftermarket part, not refurbished
  • Package quantity: 1 roller

Specifications

  • Product type: Paper Pickup Roller
  • Part category: Paper Handling
  • Brand compatibility: HP
  • Printer series compatibility: HP LaserJet P3015 Series, HP LaserJet M521 Series, HP LaserJet M525 Series
  • Tray compatibility: Tray 2 (Secondary Paper Tray)
  • Replaces OEM part number 1: RM1-6414-000
  • Replaces OEM part number 2: RM1-9168-000
  • Material: Rubber, Plastic
  • Function: Feeds paper from the paper tray into the printer
  • Installation: User-replaceable component
  • Condition: New
  • Manufacturer: CET Group
  • Color: Black / Grey
  • Purpose: Prevents paper jams, ensures smooth paper feeding
  • Package quantity: 1
  • Aftermarket/Compatible: Yes
  • Maintenance part: Yes
  • Recommended replacement: When paper feeding issues or jams occur from Tray 2

Tips

Replace the pickup roller at the first sign of repeated jams or failure to feed from Tray 2. For best results, clean the roller area with a lint-free cloth before installation. Always power off and unplug the printer before replacing internal components.

Specifications
Box contents
1 x Paper Pickup Roller
Brand
CET
Category
Paper Pickup Roller
Compatibility
HP LaserJet P3015 Series, HP LaserJet M521 Series, HP LaserJet M525 Series
EAN
6946326536905
Model
CET3690
MPN
CET3690
OEM code
RM1-6414-000, RM1-9168-000
Quantity per pack
1
Weight
0.08 kg
Price history over the last 6 months
CET Paper Pickup Roller for Tray 2 – Compatible with HP LaserJet P3015, M521, M525 Series – Replaces RM1-6414-000, RM1-9168-000
Current
R626
Lowest
R603
Highest
R626
Change 24H
+R21   +3%
Week
+R20   +3%
Month
—   

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