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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.

Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.
Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.
Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.
Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.
Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.
Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.
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R816
+R2 Reward
SWAG are the capsule-shaped Bluetooth TWS earphones available in many bright, super-trendy colours. Their capsule design provides a balanced sound and optimum user comfort. SWAG guarantee up to 20h of playtime, so you can listen to your favourite playlist without any interruptions. The controls on ... Read More
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Stock 2 Code 2177828 Brand CELLULARLINE Model BTMSTWSSWAGK Warranty 2 Years

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Estimated delivery Friday, October 9
You will be kept updated through our detailed tracking system
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SWAG are the capsule-shaped Bluetooth TWS earphones available in many bright, super-trendy colours. Their capsule design provides a balanced sound and optimum user comfort. SWAG guarantee up to 20h of playtime, so you can listen to your favourite playlist without any interruptions. The controls on the earphones let you manage music and calls.

Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.. Product type: Headset. Connectivity technology: True Wireless Stereo (TWS), Bluetooth. Recommended usage: Calls/Music, Cable length: 0.15 m. Weight: 65 g. Product colour: Black

Key Highlights
  • Bluetooth Bluetooth for wireless music playback.
  • Headset with capsule design for balanced sound and optimal comfort
  • Up to 20H of playtime for uninterrupted listening of your favourite playlist
  • Controls placed directly on the earphones to manage your music and calls
  • Automatic pairing to easily pair the headset with your Bluetooth device
  • Black Calls/Music In-ear Headset
  • True Wireless Stereo (TWS) Bluetooth 5.1
  • Intraaural Earbuds
  • Microphone type: Built-in
  • Built-in battery
Specifications
3.5 mm connector
No
6.35 mm connector
No
AC adapter included
No
Acoustic system
Semi-open
Audio adapters included
No
Batteries included
Yes
Battery life
1200 min
Battery operated
Yes
Battery type
Built-in battery
Battery weight
4 g
Bluetooth
Yes
Bluetooth version
5.1
Bone conduction sensor
No
Brand compatibility
Universal
Cable length
0.15 m
Cables included
USB Type-C
Charging case
Yes
Charging source
USB
Connectivity technology
True Wireless Stereo (TWS)
Continuous audio playback time (with charging case)
20 h
Control type
Touch
Control unit type
On-ear control unit
Dangerous goods class
Class 9
Depth
45 mm
Ear coupling
Intraaural
Foldable
No
Headset type
Binaural
Height
45 mm
Intraaural headphones type
Earbuds
Microphone type
Built-in
Noise canceling
No
Noise reduction
No
Package depth
27 mm
Package height
141 mm
Package weight
73 g
Package width
75 mm
Product colour
Black
Product type
Headset
Protection features
Not applicable
Quick start guide
Yes
Recommended usage
Calls/Music
RF connectivity
No
UN number
UN3481
USB connectivity
No
USB Type-C charging port
Yes
USB Type-C required charging power (max)
5 W
USB Type-C required charging power (min)
2.5 W
Volume control
No
Warranty period
2 year(s)
Wearing style
In-ear
Weight
65 g
Width
14 mm
Wireless charging
No

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Price history over the last 6 months
Music Sound Swag SWAG are the capsule-shaped Bluetooth earphones available in many bright, super-trendy colours.
Current
R816
Lowest
R793
Highest
R912
Change 24H
+R20   +2%
Week
-R53   -6%
Month
-R57   -7%

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