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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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CAPTIVA Highend Gaming I97-988CH 16 inch WQXGA 165Hz Intel Core Ultra 9 275HX 32GB RAM 500GB SSD GeForce RTX 5080 16GB Win11 Home Gaming Laptop

CAPTIVA Highend Gaming I97-988CH 16 inch WQXGA 165Hz Intel Core Ultra 9 275HX 32GB RAM 500GB SSD GeForce RTX 5080 16GB Win11 Home Gaming Laptop
CAPTIVA Highend Gaming I97-988CH 16 inch WQXGA 165Hz Intel Core Ultra 9 275HX 32GB RAM 500GB SSD GeForce RTX 5080 16GB Win11 Home Gaming Laptop
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R75,693
+R310 Reward
For gamers and creators who refuse to compromise on power, the CAPTIVA Highend Gaming I97-988CH delivers desktop-class performance in a portable 16-inch chassis. Its Intel Core Ultra 9 275HX processor and NVIDIA GeForce RTX 5080 16GB graphics handle the latest AAA titles and demanding creative workl... Read More
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Stock 5 Code 3517988 Brand CAPTIVA Model 97988 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
Payment options
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For gamers and creators who refuse to compromise on power, the CAPTIVA Highend Gaming I97-988CH delivers desktop-class performance in a portable 16-inch chassis. Its Intel Core Ultra 9 275HX processor and NVIDIA GeForce RTX 5080 16GB graphics handle the latest AAA titles and demanding creative workloads with ease.

Who is it for

Competitive gamers, streamers, and content creators who need high frame rates, fast rendering, and a display that keeps up with fast-paced action.

Main features

  • 16-inch WQXGA (2560 x 1600) display with 165Hz refresh rate for smooth, detailed visuals
  • Intel Core Ultra 9 275HX processor with 32GB DDR5 RAM for effortless multitasking
  • 500GB NVMe PCIe SSD for rapid boot times and game loads
  • NVIDIA GeForce RTX 5080 with 16GB GDDR6X for ray tracing and AI-enhanced graphics
  • Per-key RGB backlit keyboard for customizable lighting and precise control
  • Wi-Fi 6E and Bluetooth 5.3 for high-speed wireless connectivity
  • Thunderbolt 4, USB 3.2 Gen 2, HDMI 2.1, and RJ45 Ethernet for versatile connections
  • Full HD webcam and Nahimic-enhanced stereo speakers for clear communication and immersive audio
  • Aluminum/magnesium alloy chassis in black for durability and style

Specifications

  • Processor: Intel Core Ultra 9 275HX
  • Memory: 32GB DDR5
  • Storage: 500GB NVMe PCIe SSD
  • Graphics: NVIDIA GeForce RTX 5080 16GB GDDR6X
  • Display: 16.0" WQXGA (2560 x 1600), 165Hz
  • Operating System: Windows 11 Home
  • Wireless: Wi-Fi 6E, Bluetooth 5.3
  • Ports: 1x Thunderbolt 4 (USB-C), 2x USB 3.2 Gen 2 Type-A, 1x HDMI 2.1, 1x RJ45 Ethernet, 1x 3.5mm Audio Jack
  • Webcam: Full HD (1080p)
  • Audio: Stereo speakers with Nahimic Audio
  • Battery: High-capacity Lithium-Ion
  • Chassis: Aluminum/Magnesium Alloy, Black

Tips

Pair with a high-refresh external monitor via HDMI 2.1 or Thunderbolt 4 for an expanded battle station. Keep the laptop on a cooling pad during intense gaming sessions to maintain peak performance.

Specifications
Bluetooth
Yes
Brand
CAPTIVA
Card reader integrated
No
Category
Gaming Laptop
Discrete graphics card memory
16 GB
Display diagonal
16 inch
Display resolution
2560 x 1600
DisplayPorts quantity
0
EAN
4046373979884
Ethernet LAN
Yes
Ethernet LAN data rates
10/100/1000/2500 Mbit/s
Form factor
Clamshell
HD type
WQXGA
HDMI ports quantity
1
Housing material
Aluminum/Magnesium Alloy
Market positioning
Gaming
Maximum internal memory
32 GB
Memory slots
2
Model
Highend Gaming I97-988CH
MPN
97988
Processor family
Intel Core Ultra 9
Processor frequency
2.7 GHz
Product colour
Black
Product type
Gaming Laptop
USB 2.0 ports quantity
0
Weight
1 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Price history over the last 6 months
CAPTIVA Highend Gaming I97-988CH 16 inch WQXGA 165Hz Intel Core Ultra 9 275HX 32GB RAM 500GB SSD GeForce RTX 5080 16GB Win11 Home Gaming Laptop
Current
R75,693
Lowest
R75,539
Highest
R75,693
Change 24H
+R154   +0%
Week
—   
Month
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