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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CAPTIVA Highend Gaming I97-986CH 16 inch WQXGA 240Hz Gaming Laptop - Intel Core Ultra 9-275HX, 16GB DDR5, 2TB SSD, GeForce RTX 5080 16GB, Wi-Fi 7, No OS

CAPTIVA Highend Gaming I97-986CH 16 inch WQXGA 240Hz Gaming Laptop - Intel Core Ultra 9-275HX, 16GB DDR5, 2TB SSD, GeForce RTX 5080 16GB, Wi-Fi 7, No OS
CAPTIVA Highend Gaming I97-986CH 16 inch WQXGA 240Hz Gaming Laptop - Intel Core Ultra 9-275HX, 16GB DDR5, 2TB SSD, GeForce RTX 5080 16GB, Wi-Fi 7, No OS
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R73,254
+R300 Reward
Experience uncompromising gaming performance with the CAPTIVA Highend Gaming I97-986CH, powered by the Intel Core Ultra 9-275HX processor and NVIDIA GeForce RTX 5080 with 16GB GDDR7 VRAM. This 16-inch WQXGA display with 240Hz refresh rate delivers buttery-smooth visuals for competitive gaming.Overvi... Read More
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Stock 5 Code 3517797 Brand CAPTIVA Model 97986 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Experience uncompromising gaming performance with the CAPTIVA Highend Gaming I97-986CH, powered by the Intel Core Ultra 9-275HX processor and NVIDIA GeForce RTX 5080 with 16GB GDDR7 VRAM. This 16-inch WQXGA display with 240Hz refresh rate delivers buttery-smooth visuals for competitive gaming.

Overview

The CAPTIVA Highend Gaming I97-986CH is engineered for gamers who demand top-tier performance. Equipped with a 16GB DDR5 RAM and a lightning-fast 2TB NVMe PCIe Gen4 SSD, it ensures rapid load times and seamless multitasking. The per-key RGB backlit keyboard and advanced vapor chamber cooling keep you in control during intense sessions.

What stands out

  • Intel Core Ultra 9-275HX processor for extreme multitasking and gaming.
  • NVIDIA GeForce RTX 5080 16GB GDDR7 graphics for ray-traced realism.
  • 16-inch WQXGA (2560x1600) 240Hz display for fluid, high-resolution gameplay.
  • Wi-Fi 7 and Bluetooth 5.4 for ultra-low latency connectivity.
  • Premium aluminum-magnesium alloy chassis in stealth black.

Technical details

  • Processor: Intel Core Ultra 9-275HX
  • Graphics: NVIDIA GeForce RTX 5080 16GB GDDR7
  • Memory: 16GB DDR5
  • Storage: 2TB NVMe PCIe Gen4 SSD
  • Display: 16.0" WQXGA (2560x1600), 240Hz
  • Operating System: No OS (FreeDOS compatible)
  • Keyboard: Per-key RGB backlit
  • Wireless: Wi-Fi 7 (802.11be), Bluetooth 5.4
  • Ports: 1x Thunderbolt 4 (USB-C), 2x USB 3.2 Gen 2 Type-A, 1x HDMI 2.1, 1x RJ45 Ethernet, 1x Audio Combo Jack, 1x DC-in
  • Webcam: Full HD (1080p)
  • Audio: High-Definition Audio with Stereo Speakers
  • Battery: High-Capacity Lithium-Ion
  • Chassis: Aluminum-Magnesium Alloy
  • Cooling: Advanced Vapor Chamber

Our verdict

The CAPTIVA Highend Gaming I97-986CH is a powerhouse for enthusiasts who want desktop-class performance in a portable form factor. With cutting-edge components and a stunning display, it's ready for the most demanding titles.

Specifications
Bluetooth
Yes
Bluetooth version
5.4
Brand
CAPTIVA
Category
Laptops & Notebooks
Discrete graphics card memory
16 GB
Display diagonal
16 inch
Display resolution
2560 x 1600
EAN
4046373979860
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10/100/1000/2500 Mbit/s
HD type
WQXGA
HDMI ports quantity
1
Housing material
Aluminium-Magnesium Alloy
Internal memory
16 GB
Internal memory type
DDR5
Model
Highend Gaming I97-986CH
MPN
97986
Native aspect ratio
16:10
Operating system installed
No OS
Processor family
Intel Core Ultra 9
Processor frequency
2.7 GHz
Product colour
Black
Product type
Notebook
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Weight
1 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 7 (802.11be)
Price history over the last 6 months
CAPTIVA Highend Gaming I97-986CH 16 inch WQXGA 240Hz Gaming Laptop - Intel Core Ultra 9-275HX, 16GB DDR5, 2TB SSD, GeForce RTX 5080 16GB, Wi-Fi 7, No OS
Current
R73,254
Lowest
R73,254
Highest
R73,350
Change 24H
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