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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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CAPTIVA Advanced Gaming I97-853CH 16 inch QHD+ 165Hz Gaming Laptop - Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Pro

CAPTIVA Advanced Gaming I97-853CH 16 inch QHD+ 165Hz Gaming Laptop - Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Pro
CAPTIVA Advanced Gaming I97-853CH 16 inch QHD+ 165Hz Gaming Laptop - Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Pro
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R60,628
+R248 Reward
The CAPTIVA Advanced Gaming I97-853CH pairs a 14th Gen Intel Core i7-14650HX processor with NVIDIA GeForce RTX 5060 graphics to deliver high frame rates in modern titles. Its 16-inch QHD+ display with 165Hz refresh rate keeps motion fluid, while 64GB of DDR5 memory and a 2TB NVMe SSD handle demandin... Read More
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Stock 14 Code 3517769 Brand CAPTIVA Model 97853 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The CAPTIVA Advanced Gaming I97-853CH pairs a 14th Gen Intel Core i7-14650HX processor with NVIDIA GeForce RTX 5060 graphics to deliver high frame rates in modern titles. Its 16-inch QHD+ display with 165Hz refresh rate keeps motion fluid, while 64GB of DDR5 memory and a 2TB NVMe SSD handle demanding workloads without compromise.

Highlights

  • Intel Core i7-14650HX (14th Gen) with 16 cores for gaming and multitasking
  • NVIDIA GeForce RTX 5060 8GB GDDR6 for ray tracing and DLSS 3
  • 16" QHD+ (2560 x 1600) 165Hz IPS display with LED backlight
  • 64GB DDR5 RAM and 2TB NVMe PCIe SSD for fast load times
  • Windows 11 Pro pre-installed, Wi-Fi 6E and Bluetooth 5.3

In daily use

The backlit gaming keyboard provides accurate input in low light, and the integrated HD webcam with stereo speakers covers video calls. Ports include USB-C, USB-A, HDMI, Ethernet, and an audio jack for peripherals.

Full specifications

  • Processor: Intel Core i7-14650HX (14th Generation)
  • Graphics: NVIDIA GeForce RTX 5060 8GB GDDR6
  • Memory: 64GB DDR5
  • Storage: 2TB NVMe PCIe SSD
  • Display: 16.0" QHD+ (2560 x 1600), 165Hz, IPS, LED backlight
  • Operating system: Windows 11 Pro
  • Wireless: Wi-Fi 6E (802.11ax), Bluetooth 5.3
  • Keyboard: Backlit gaming keyboard
  • Webcam: Integrated HD webcam
  • Audio: Stereo speakers
  • Ports: USB-C, USB-A, HDMI, Ethernet (RJ-45), audio jack

Final note

Built for gamers and creators who need desktop-class performance in a portable chassis.

Specifications
Bluetooth
Yes
Brand
CAPTIVA
Category
Gaming Laptop
Discrete graphics card memory
8 GB
Display diagonal
16.0"
Display resolution
2560 x 1600
EAN
4046373978535
Internal memory
64 GB
Internal memory type
DDR5
LED backlight
Yes
Market positioning
Gaming
Maximum internal memory
64 GB
Memory clock speed
4800 MHz
Memory form factor
SO-DIMM
Memory slots
2
Model
Advanced Gaming I97-853CH
MPN
97853
Native aspect ratio
16:10
Operating system installed
Windows 11 Pro
Panel type
IPS
Processor family
Intel Core i7
Processor frequency
2.2 GHz
Product colour
Black
Product type
Gaming Laptop
Touchscreen
No
Weight
1 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Price history over the last 6 months
CAPTIVA Advanced Gaming I97-853CH 16 inch QHD+ 165Hz Gaming Laptop - Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Pro
Current
R60,628
Lowest
R60,628
Highest
R60,708
Change 24H
+R0   +0%
Week
—   
Month
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