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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -

Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
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R758
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The Canyon OnMove 12 is a compact and ultra-portable Bluetooth speaker designed for on-the-go audio. With Bluetooth 5.3 connectivity, it delivers stable wireless streaming, while its IPX7 waterproof rating ensures reliable performance in wet or outdoor conditions. The built-in polymer battery provid... Read More
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Stock 3 Code 2362187 Brand CANYON Model CNE-CBTSP12PK Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Canyon OnMove 12 is a compact and ultra-portable Bluetooth speaker designed for on-the-go audio. With Bluetooth 5.3 connectivity, it delivers stable wireless streaming, while its IPX7 waterproof rating ensures reliable performance in wet or outdoor conditions. The built-in polymer battery provides up to 12 hours of playback, and the USB-C port offers convenient recharging.

Key features

  • Bluetooth 5.3 for efficient, low-latency wireless connection
  • 5W output power for clear and balanced sound
  • TWS (True Wireless Stereo) support to pair two speakers for stereo audio
  • IPX7 waterproof protection against immersion in water
  • Up to 12 hours of battery life on a single charge
  • USB-C charging for fast and universal power input
  • Ultra-portable design with included carabiner for easy attachment to bags or belts
Specifications
Battery Average Run Time
12 hr
Battery Current Capacity
1200 mAh
Battery technology
Polymer
Bluetooth
Bluetooth 5.3
Box Height (mm)
315 mm
Box Length (mm)
520 mm
Box Weight Brutto (kg)
14 kg
Box Width (mm)
330 mm
Brand
Canyon
Cable length
0.3 m
Category
Portable Speakers
Commercial Name
CANYON speaker OnMove 12 IPX7 TWS 5W Pink
Depth (mm)
46 mm
Device Location
External (Autonomic)
Dimensions of pallet (by air)
1040x990x1410 mm
Dimensions of pallet (by sea)
1040x990x2040 mm
EAN
5291485018108
EAN Code
5291485018108
External Color
Pink
Fabrication Material
ABS Plastic/Fabric/Silicone
Height (mm)
83 mm
Included Accessories
Carabiner
Input voltage
DC 5 V
Marketing Model Name
OnMove 12
Material
Plastic
Model
CNE-CBTSP12PK
MPN
CNE-CBTSP12PK
Nominal Weight
0.15 kg
Output power
5 W
Pack Height (mm)
146 mm
Pack Length (mm)
95 mm
Pack Weight Brutto (kg)
0.216 kg
Pack Weight Netto (kg)
0.176 kg
Pack Width (mm)
49 mm
Package type
Retail
Packs in Box
60
Pieces in pack
1
Power Device Location
External
Power Port Connector Type
USB-C
Power Port Quantity
1
Power source
USB Interface
Product type
Cable
Protection Standarts
IPX7
Quantity of the boxes per pallet (by air)(pcs)
24
Quantity of the boxes per pallet (by sea)(pcs)
36
Quantity of the packs per pallet (by air)(pcs)
1440
Quantity of the packs per pallet (by sea)(pcs)
2160
Retail Packaging Net Weight Carton
0.04 kg
Retail Packaging Net Weight Plastic
0 kg
Size
46 mm
Speaker Features
Carry Strap
System type
Portable Speaker
TWS Mode
Yes
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
104 mm
Price history over the last 6 months
Canyon OnMove 12 - portable Bluetooth v5.3 speaker - 5W - TWS - IPX7 - 12 hours - USB-C charge. -
Current
R758
Lowest
R501
Highest
R758
Change 24H
+R67   +10%
Week
+R73   +11%
Month
+R68   +10%

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