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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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CANYON mouse MW-22 2in1 BT/ Wireless Lavender

CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
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R628
+R2 Reward
CANYON mouse MW-22 2in1 BT/ Wireless Lavender The CANYON mouse MW-22 2in1 BT/ Wireless Lavender is a desktop mouse from Canyon. Highlights include backlight of RGB, package type of Retail and material of Plastic. Specifications Backlight: RGB Battery Technology: Lithium Ion Button Lifetime: 3 000 0... Read More
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Stock 15 Code 369176 Brand CANYON Model CNS-CMSW22ML Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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CANYON mouse MW-22 2in1 BT/ Wireless Lavender

The CANYON mouse MW-22 2in1 BT/ Wireless Lavender is a desktop mouse from Canyon. Highlights include backlight of RGB, package type of Retail and material of Plastic.

Specifications

  • Backlight: RGB
  • Battery Technology: Lithium Ion
  • Button Lifetime: 3 000 000 clicks
  • Commercial Name: CANYON mouse MW-22 2in1 BT/ Wireless Lavender
  • Connectivity Technology: Wireless
  • DPI Adjustment Step: 400 dpi
  • Device Location: External
  • Form Factor: Standard
  • Frame Rate: 125 frames per second
  • Frequency: 2.4 GHz
  • Grip: Ambidextrous
  • Interface: Bluetooth®/RF
  • Marketing Model Name: MW-22
  • Max&Min Movement Resolution: 800 dpi1200 dpi1600 dpi
  • Max. Movement Speed: 30 in/sec
  • Maximum Acceleration: 10 G
  • Mouse Features: RechargeableAdjustable DPIRGB BacklightDual Mode
  • Movement Resolution: 1600 dpi
  • Number of Buttons: 4
  • Package type: Retail
  • Pointing Device Technology: Optical
  • Response Rate: 125 Hz
  • Supports Battery Type Classification: Built-in

Genuine Canyon product — MPN: CNS-CMSW22ML · EAN: 5291485014988.

Specifications
Backlight
RGB
Battery Included Quantity
1
Battery Required Quantity
1
Battery technology
Lithium Ion
Box Height (mm)
275 mm
Box Length (mm)
440 mm
Box Weight Brutto (kg)
4.92 kg
Box Width (mm)
365 mm
Brand
Canyon
Button Lifetime
3 000 000 clicks
Cable Included
USB Type C Cable
Cable length
80 cm
Carton weight (kg)
4.92 kg
Category
Desktop Mouse
Color box dimensions (mm)
73x203x141 mm
Commercial Name
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
Connectivity technology
Wireless
Depth (mm)
110 mm
Device Location
External
Dimensions of pallet (by air)
1000x1250x1200 mm
Dimensions of pallet (by sea)
1000x2075x1200 mm
DPI Adjustment Step
400 dpi
EAN
5291485014988
EAN Code
5291485014988
External Color
Mountain Lavender
Form factor
Standard
Frame rate
125 frames per second
Frequency
2.4 GHz
Grip
Ambidextrous
Height (mm)
34.2 mm
Included Accessories
Receiver
Interface
Bluetooth®/RF
Marketing Model Name
MW-22
Material
Plastic
Max&Min Movement Resolution
800 dpi1200 dpi1600 dpi
Max. Movement Speed
30 in/sec
Maximum Acceleration
10 G
Maximum Peak Current Capacity
650 mAh
Model
CNS-CMSW22ML
Mouse Features
RechargeableAdjustable DPIRGB BacklightDual Mode
Movement resolution
1600 dpi
MPN
CNS-CMSW22ML
Nominal Weight
0.085 kg
Number of buttons
4
Pack Height (mm)
194 mm
Pack Length (mm)
125 mm
Pack Weight Brutto (kg)
0.108 kg
Pack Weight Netto (kg)
0.087 kg
Pack Width (mm)
63 mm
Package Style
Blister
Package type
Retail
Packs in Box
40
Pieces in pack
1
Pointing Device Technology
Optical
Product type
Cable
Quantity of the boxes per pallet (by air)(pcs)
24
Quantity of the boxes per pallet (by sea)(pcs)
42
Quantity of the packs per pallet (by air)(pcs)
960
Quantity of the packs per pallet (by sea)(pcs)
1680
Requires Operating System
Apple Mac OS
Response Rate
125 Hz
Retail Packaging Net Weight Carton
0.012 kg
Retail Packaging Net Weight Plastic
0.009 kg
Single pack gross weight (kg)
0.108 kg
Size
30 in
Supports Battery Type Classification
Built-in
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
62 mm
Price history over the last 6 months
CANYON mouse MW-22 2in1 BT/ Wireless Lavender
Current
R628
Lowest
R381
Highest
R637
Change 24H
+R16   +3%
Week
+R22   +4%
Month
+R20   +3%

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