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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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CANYON mouse MW-04 3buttons BT Wireless White

CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
CANYON mouse MW-04 3buttons BT Wireless White
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R318
+R1 Reward
CANYON mouse MW-04 3buttons BT Wireless White The CANYON mouse MW-04 3buttons BT Wireless White is a desktop mouse from Canyon. Highlights include a white finish, package type of Retail and material of Plastic. Specifications Backlight: No Battery Included Quantity: 1 Battery Required Quantity: 1 B... Read More
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Stock 13 Code 1576076 Brand CANYON Model CNS-CMSW04W Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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CANYON mouse MW-04 3buttons BT Wireless White

The CANYON mouse MW-04 3buttons BT Wireless White is a desktop mouse from Canyon. Highlights include a white finish, package type of Retail and material of Plastic.

Specifications

  • Backlight: No
  • Battery Included Quantity: 1
  • Battery Required Quantity: 1
  • Battery Technology: Alkaline
  • Button Lifetime: 3 000 000 clicks
  • Commercial Name: CANYON mouse MW-04 3buttons BT Wireless White
  • Connectivity Technology: Wireless
  • Device Location: External
  • Form Factor: Standard
  • Frame Rate: 125 frames per second
  • Grip: Ambidextrous
  • Interface: Bluetooth®
  • Marketing Model Name: MW-04
  • Max. Movement Speed: 30 in/sec
  • Maximum Acceleration: 10 G
  • Mouse Features: LightweightCompactTextured Cover
  • Movement Resolution: 1200 dpi
  • Number of Buttons: 3
  • Pointing Device Technology: Optical
  • Product colour: White
  • Requires Operating System: Apple Mac OS ; Microsoft Windows
  • Response Rate: 125 Hz
  • Supports Battery Type Classification: AA

Genuine Canyon product — MPN: CNS-CMSW04W · EAN: 5291485015039.

Specifications
Backlight
No
Battery Included Quantity
1
Battery Required Quantity
1
Battery technology
Alkaline
Box Height (mm)
275 mm
Box Length (mm)
450 mm
Box Weight Brutto (kg)
3.2 kg
Box Width (mm)
365 mm
Brand
Canyon
Button Lifetime
3 000 000 clicks
Carton weight (kg)
3.56 kg
Category
Desktop Mouse
Color box dimensions (mm)
73x194x125 mm
Commercial Name
CANYON mouse MW-04 3buttons BT Wireless White
Connectivity technology
Wireless
Depth (mm)
103 mm
Device Location
External
Dimensions of pallet (by air)
1200x1000x1250 mm
Dimensions of pallet (by sea)
1200x1000x2075 mm
EAN
5291485015039
EAN Code
5291485015039
External Color
White
Form factor
Standard
Frame rate
125 frames per second
Grip
Ambidextrous
Height (mm)
38.5 mm
Interface
Bluetooth®
Marketing Model Name
MW-04
Material
Plastic
Max. Movement Speed
30 in/sec
Maximum Acceleration
10 G
Model
CNS-CMSW04W
Mouse Features
LightweightCompactTextured Cover
Movement resolution
1200 dpi
MPN
CNS-CMSW04W
Nominal Weight
0.047 kg
Number of buttons
3
Pack Height (mm)
194 mm
Pack Length (mm)
125 mm
Pack Weight Brutto (kg)
0.065 kg
Pack Weight Netto (kg)
0.053 kg
Pack Width (mm)
63 mm
Package Style
Blister
Package type
Retail
Packs in Box
40
Pieces in pack
1
Pointing Device Technology
Optical
Product colour
White
Product type
Memory Module
Quantity of the boxes per pallet (by air)(pcs)
24
Quantity of the boxes per pallet (by sea)(pcs)
42
Quantity of the packs per pallet (by air)(pcs)
960
Quantity of the packs per pallet (by sea)(pcs)
1680
Requires Operating System
Apple Mac OS
Response Rate
125 Hz
Retail Packaging Net Weight Carton
0.012 kg
Retail Packaging Net Weight Plastic
0 kg
Single pack gross weight (kg)
0.074 kg
Size
30 in
Supports Battery Type Classification
AA
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
61 mm
Price history over the last 6 months
CANYON mouse MW-04 3buttons BT Wireless White
Current
R318
Lowest
R119
Highest
R318
Change 24H
+R17   +6%
Week
+R199   +167%
Month
+R45   +16%

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