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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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CANYON kids watch Alfie KW-37 MP3 Study&Game Pink

CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
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R884
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink Specifications Battery Capacity: 400 mAh Camera Resolution: 0.3 Mpixel Commercial Name: CANYON kids watch Alfie KW-37 MP3 Study&Game Pink Depth (mm): 15.9 mm Display Resolution: 240x280 Display Size: 1.69" Display Technology: IPS External Color: Pin... Read More
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Stock Out Of StockNo Stock Code 1541095 Brand CANYON Model CNE-KW37PP Warranty 2 Years

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CANYON kids watch Alfie KW-37 MP3 Study&Game Pink

Specifications

  • Battery Capacity: 400 mAh
  • Camera Resolution: 0.3 Mpixel
  • Commercial Name: CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
  • Depth (mm): 15.9 mm
  • Display Resolution: 240x280
  • Display Size: 1.69"
  • Display Technology: IPS
  • External Color: Pink
  • Functions: SMS; Audio Player; Calculator
  • Height (mm): 56.7 mm
  • Internal Memory Size: 512 MB
  • Marketing Model Name: Alfie KW-37
  • Nominal Weight: 0.044 kg
  • Package type: Retail
  • Retail Packaging Net Weight Carton: 0.054 kg
  • SIM Card: Single Sim
  • SIM Card Type: Nano-SIM
  • Series: Alfie KW-37
  • Strap Material: Nylon
  • Time Display: Digital
  • Vendor: CANYON
  • Watch Features: Emergency SOS ; Phone Calls ; Games ; Flashlight
  • Width (mm): 39.9 mm

Genuine Canyon product — MPN: CNE-KW37PP · EAN: 5291485015169.

Specifications
Article
CNE-KW37PP
Battery capacity
400 mAh
Box Height (mm)
187 mm
Box Length (mm)
490 mm
Box Weight Brutto (kg)
8.0112 kg
Box Width (mm)
360 mm
Brand
Canyon
Camera resolution
0.3 Mpixel
Category
Smartwatches
Commercial Name
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
Depth (mm)
15.9 mm
Dimensions of pallet (by air)
1200x1000x1459 mm
Dimensions of pallet (by sea)
1200x1000x2020 mm
Display resolution
240x280
Display Size
1.69"
Display technology
IPS
EAN
5291485015169
EAN Code
5291485015169
Economic operator in EU / authorized representative
ASBISC Enterprises PLC
Electronic address
[email protected]
External Color
Pink
Functions
SMSAudio PlayerCalculator
Height (mm)
56.7 mm
Internal Memory Size
512 MB
Marketing Model Name
Alfie KW-37
Material
Plastic
Model
CNE-KW37PP
MPN
CNE-KW37PP
Nominal Weight
0.044 kg
Pack Height (mm)
155 mm
Pack Length (mm)
77 mm
Pack Weight Brutto (kg)
0.1406 kg
Pack Weight Netto (kg)
0.0866 kg
Pack Width (mm)
34.5 mm
Package type
Retail
Packs in Box
52
Pieces in pack
1
Postal address
1 Iapetou Street, Agios Athanasios, 4101, Limassol, Cyprus
Product type
Kids Watch
Quantity of the boxes per pallet (by air)(pcs)
42
Quantity of the boxes per pallet (by sea)(pcs)
60
Quantity of the packs per pallet (by air)(pcs)
2184
Quantity of the packs per pallet (by sea)(pcs)
3120
Resolution
240 x 280
Retail Packaging Net Weight Carton
0.054 kg
Retail Packaging Net Weight Plastic
0 kg
series
Alfie KW-37
SIM card
Single Sim
SIM card type
Nano-SIM
Size
15.9 mm
Strap material
Nylon
Time Display
Digital
Vendor
CANYON
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Watch Features
Emergency SOS Phone Calls Games Flashlight
Width (mm)
39.9 mm
Price history over the last 6 months
CANYON kids watch Alfie KW-37 MP3 Study&Game Pink
Current
R884
Lowest
R872
Highest
R884
Change 24H
+R12   +1%
Week
+R12   +1%
Month
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