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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey

CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
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R861
The CANYON HKB-W11 is a full-size, dual-mode wireless keyboard designed for productivity and style. Featuring a sleek grey finish and low-profile scissor-switch keys, it offers a comfortable typing experience with vibrant RGB backlighting. This keyboard connects via Bluetooth or RF for flexible, clu... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2362181 Brand CANYON Model CNS-HBTK11G Warranty 2 Years

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The CANYON HKB-W11 is a full-size, dual-mode wireless keyboard designed for productivity and style. Featuring a sleek grey finish and low-profile scissor-switch keys, it offers a comfortable typing experience with vibrant RGB backlighting. This keyboard connects via Bluetooth or RF for flexible, clutter-free use, and includes a built-in rechargeable battery for reliable performance.

Key features

  • Full-size layout with 113 keys, including 12 multimedia functions for enhanced workflow
  • Dual-mode wireless connectivity: Bluetooth and RF for versatile pairing options
  • Low-profile scissor-switch keys with an actuation point of 1.5–2 mm and a lifespan of 10 million cycles
  • RGB backlighting with 6-key rollover (6KRO) and splash-proof design for durability
  • Built-in 1600 mAh lithium polymer battery for extended wireless use
  • Compatible with Mac OS and Windows; includes USB-C charge cable, receiver, and documentation
  • UK/US English localization with a 1 m cable for charging and wired use
Specifications
Actuation point
1.5-2 mm
Backlight
RGB
Battery Included Quantity
1
Battery Required Quantity
1
Battery technology
Lithium Polymer
Box Height (mm)
300 mm
Box Length (mm)
450 mm
Box Weight Brutto (kg)
8.16 kg
Box Width (mm)
210 mm
Brand
Canyon
Built-in Devices
LED Indicator
Cable length
1 m
Category
Gaming Keyboards
Commercial Name
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
Connectivity technology
Wireless
Device Location
External
Dimensions of pallet (by air)
1200x1000x1350 mm
Dimensions of pallet (by sea)
1200x1000x1950 mm
EAN
5291485017460
EAN Code
5291485017460
Electronic Life Cycle
10000000 Cycles
External Color
Gray
Form factor
Full-Size
Included Accessories
Receiver Documentation USB-C Charge Cable
Interface
Bluetooth/RF
Keyboard Features
RGB Lighting 6KRO Splash proof
Keys Type
Scissor-switch
Localization
United Kingdom US English
Marketing Model Name
HKB-W11
Material
Plastic
Maximum Peak Current Capacity
1600 mAh
Model
CNS-HBTK11G
MPN
CNS-HBTK11G
Number of Keys
113
Number of Multimedia Functions
12
Pack Height (mm)
37 mm
Pack Length (mm)
434 mm
Pack Weight Brutto (kg)
0.774 kg
Pack Weight Netto (kg)
0.56 kg
Pack Width (mm)
135.3 mm
Package type
Retail
Packs in Box
10
Pieces in pack
1
Platform Compability
Mac OS Windows
Product colour
Grey
Product type
Cable
Profile
Low
Quantity of the boxes per pallet (by air)(pcs)
40
Quantity of the boxes per pallet (by sea)(pcs)
60
Quantity of the packs per pallet (by air)(pcs)
400
Quantity of the packs per pallet (by sea)(pcs)
600
Retail Packaging Net Weight Carton
0.214 kg
Retail Packaging Net Weight Plastic
0 kg
Size
2 mm
Supports Battery Type Classification
Built-in
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Price history over the last 6 months
CANYON keyboard HKB-W11 UK/US RGB Dual Mode Wireless Grey
Current
R861
Lowest
R774
Highest
R861
Change 24H
+R47   +6%
Week
+R47   +6%
Month
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