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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON H-20, PD 20W Input: 100V-240V, Output: 1 port charge: USB-C:PD 20W (5V3A/9V2.22A/12V1.67A) , Eu plug, Over- Voltage , over-heated, over-current and short circuit protection

CANYON H-20, PD 20W Input: 100V-240V, Output: 1 port charge: USB-C:PD 20W (5V3A/9V2.22A/12V1.67A) , Eu plug, Over- Voltage , over-heated, over-current and short circuit protection
CANYON H-20, PD 20W Input: 100V-240V, Output: 1 port charge: USB-C:PD 20W (5V3A/9V2.22A/12V1.67A) , Eu plug, Over- Voltage , over-heated, over-current and short circuit protection
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R224
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The CANYON H-20 is a compact and reliable USB-C power adapter designed to deliver fast and efficient charging for your compatible devices. With Power Delivery (PD) 20W output, it provides a quick power boost for smartphones, tablets, and other USB-C gadgets, making it an ideal travel companion or ev... Read More
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Stock 3 Code 2362116 Brand CANYON Model CNE-CHA20B02 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
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The CANYON H-20 is a compact and reliable USB-C power adapter designed to deliver fast and efficient charging for your compatible devices. With Power Delivery (PD) 20W output, it provides a quick power boost for smartphones, tablets, and other USB-C gadgets, making it an ideal travel companion or everyday charger.

Key features

  • Power Delivery (PD) 20W output via a single USB-C port for rapid charging.
  • Supports multiple output voltages: 5V/3A, 9V/2.22A, and 12V/1.67A for versatile device compatibility.
  • Built-in comprehensive protection against over-voltage, over-heating, over-current, and short circuits for safe operation.
  • Accepts universal input voltage of 100-240V AC, suitable for use worldwide with the included EU plug.
  • Compact and lightweight design: measures 80 x 42.3 x 30 mm and weighs only 55 g for easy portability.
  • Certified with CE, RoHS, and ERP standards for quality and energy efficiency.
  • Durable black exterior with a single input power connector for straightforward use.
Specifications
Box Height (mm)
270 mm
Box Length (mm)
495 mm
Box Weight Brutto (kg)
6.38 kg
Box Width (mm)
275 mm
Brand
Canyon
Carton weight (kg)
6.38 kg
Category
Mobile Device Chargers
Certifications
CE RoHs, ERP
Circuit Protection
Over Voltage
Color box dimensions (mm)
33x127x81 mm
Commercial Name
CANYON charger H-20-02 PD 20W USB-C Black
Depth (mm)
30 mm
Dimensions of pallet (by sea)
920x2040x1200 mm
EAN
5291485008598
EAN Code
5291485008598
External Color
Black
Height (mm)
42.3 mm
Input Power Connectors Quantity
1
Input voltage
AC 100-240 V
Marketing Model Name
H-20
Material
Plastic
Maximum Output Power
20 W
Model
CNE-CHA20B02
MPN
CNE-CHA20B02
Nominal Weight
55 g
Output Power Connectors Quantity
1
Output Power Connectors Type
USB-C
Output voltage
DC 5-12 V
Pack Height (mm)
127 mm
Pack Length (mm)
81 mm
Pack Weight Brutto (kg)
0.076 kg
Pack Width (mm)
33 mm
Package type
Retail
Packs in Box
84
Pieces in pack
1
Power Adapter and Power Supply Features
Power Delivery
Power Device Location
External
Power Device Type
Power Adapter
Product colour
Black
Product type
Adapter
Quantity of the boxes per pallet (by air)(pcs)
40
Quantity of the boxes per pallet (by sea)(pcs)
56
Quantity of the packs per pallet (by air)(pcs)
3360
Quantity of the packs per pallet (by sea)(pcs)
4704
Rated current
3 A
Retail Packaging Net Weight Carton
0.021 kg
Retail Packaging Net Weight Plastic
0 kg
Single pack gross weight (kg)
0.076 kg
Size
30 mm
USB Type C
DC 5/9/12V 3A 20W
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
80 mm
Price history over the last 6 months
CANYON H-20, PD 20W Input: 100V-240V, Output: 1 port charge: USB-C:PD 20W (5V3A/9V2.22A/12V1.67A) , Eu plug, Over- Voltage , over-heated, over-current and short circuit protection
Current
R224
Lowest
R211
Highest
R224
Change 24H
+R6   +3%
Week
+R8   +4%
Month
+R7   +3%

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