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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Canyon CNS-TWS8W Product White

Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
Canyon CNS-TWS8W Product White
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R725
+R2 Reward
The Canyon CNS-TWS8W White true wireless earbuds deliver a reliable audio experience for calls and everyday listening. Designed for use with cellular phones, PCs, and tablets, these in-ear buds feature Bluetooth 5.3 connectivity for a stable wireless connection. With a focus on call quality, the ear... Read More
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Stock 3 Code 369245 Brand CANYON Model CNS-TWS8W Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The Canyon CNS-TWS8W White true wireless earbuds deliver a reliable audio experience for calls and everyday listening. Designed for use with cellular phones, PCs, and tablets, these in-ear buds feature Bluetooth 5.3 connectivity for a stable wireless connection. With a focus on call quality, the earbuds incorporate 4-microphone Environmental Noise Cancellation (ENC) to reduce background noise during conversations.

Key features

  • Bluetooth 5.3 wireless technology for efficient and stable connectivity
  • 4-microphone ENC (Environmental Noise Cancellation) for clearer calls
  • Dynamic drivers with a frequency response of 20Hz-20kHz for stereo audio output
  • Up to 7.5 hours of playtime from the earbuds, with a total of 32 hours including the charging case
  • Low latency gaming mode (50ms) for reduced audio delay
  • Fast charging support for quick power top-ups
  • In-ear form factor with built-in microphone for hands-free use
Specifications
Active Noise Cancellation (ANC)
No
Audio Output Mode
Stereo
Audio System Type
Headset
Battery Current Capacity
470 mAh
Box Height (mm)
188 mm
Box Length (mm)
500 mm
Box Weight Brutto (kg)
5.86 kg
Box Width (mm)
255 mm
Brand
Canyon
Cable Included
USB Type C Cable
Cable length
0.24 m
Call Noise Cancellation (ENC)
YES
Carton weight (kg)
5.86 kg
Category
In-Ear Earphones
Color box dimensions (mm)
32x110x80 mm
Commercial Name
CANYON headset TWS-8 ENC White
Connectivity technology
Wireless
Depth (mm)
25.5 mm
Destination
Cellular Phone
Dimensions of pallet (by air)
1000x1466x1020 mm
Dimensions of pallet (by sea)
1000x2030x1020 mm
EAN
5291485010096
EAN Code
5291485010096
External Color
White
Fast charging
YES
Form factor
Ear-bud
Frequency response
20Hz-20kHz
Gaming Mode / Low Latency
Yes (50ms)
Headphones Technology
Dynamic
Height (mm)
52.91 mm
Marketing Model Name
TWS-8
Material
Plastic
Microphone Form Factor
Built-in
Model
CNS-TWS8W
Mount Type
In-Ear
MPN
CNS-TWS8W
Networking Compliant Standards
Bluetooth 5.3
Networking Form Factor
Integrated
Networking Type
Bluetooth Adapter
Nominal Weight
0.041 kg
Pack Height (mm)
110 mm
Pack Length (mm)
80 mm
Pack Weight Brutto (kg)
0.086 kg
Pack Width (mm)
32 mm
Package type
Retail
Packs in Box
60
Pieces in pack
1
Playtime (Earbuds)
7.5h
Power Device Location
External
Power Port Connector Type
USB-C
Power Port Quantity
1
Product colour
White
Product type
Adapter
Purpose / Use case
Call Quality / 4-Mic ENC
Quantity of the boxes per pallet (by air)(pcs)
56
Quantity of the boxes per pallet (by sea)(pcs)
80
Quantity of the packs per pallet (by air)(pcs)
3360
Quantity of the packs per pallet (by sea)(pcs)
4800
Reset / Pairing Reset Button
No
Retail Packaging Net Weight Carton
0.028 kg
Retail Packaging Net Weight Plastic
0 kg
Single pack gross weight (kg)
0.086 kg
Size
48.8 mm
System Components
2 Speakers
Total Playtime with case
32h
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
58.5 mm
Wireless charging
No
Wireless technology
Bluetooth
Price history over the last 6 months
Canyon CNS-TWS8W Product White
Current
R725
Lowest
R705
Highest
R729
Change 24H
+R12   +2%
Week
+R19   +3%
Month
-R4   -1%

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