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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black

CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
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R469
The CANYON H-10 desk charger delivers high-speed charging for multiple devices simultaneously, combining Power Delivery and Quick Charge technologies in a compact black design. With a total of four output ports—two USB-A and two USB-C—this adapter efficiently powers smartphones, tablets, and other U... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2362127 Brand CANYON Model CNE-CHA10B Warranty 2 Years

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The CANYON H-10 desk charger delivers high-speed charging for multiple devices simultaneously, combining Power Delivery and Quick Charge technologies in a compact black design. With a total of four output ports—two USB-A and two USB-C—this adapter efficiently powers smartphones, tablets, and other USB-compatible gadgets from a single wall outlet.

Key features

  • Total maximum output power of 40 W, with USB-C port supporting Power Delivery up to 20 W and USB-A port supporting Quick Charge 3.0 up to 18 W
  • Four output connectors: 2 x USB Type-C and 2 x USB Type-A (USB 3.0) for versatile device connectivity
  • Input voltage range AC 100–240 V, 50/60 Hz, suitable for global use with included CEE 7/16 plug
  • Output voltage options DC 5 V, 9 V, and 12 V with a rated current of 3 A
  • Integrated 1.1 m cable for flexible desk placement
  • Compact external power adapter in black finish, with package dimensions 81 x 54 x 153 mm and net weight 0.165 kg
  • Includes quick start guide; backed by a 24-month warranty
Specifications
Box Height (mm)
268 mm
Box Length (mm)
570 mm
Box Weight Brutto (kg)
10.5 kg
Box Width (mm)
322 mm
Brand
Canyon
Cable length
1.1 m
Carton weight (kg)
10.5 kg
Category
Mobile Device Chargers
Color box dimensions (mm)
54x153x81 mm
Commercial Name
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
Dimensions of pallet (by air)
940x1490x1170 mm
Dimensions of pallet (by sea)
940x2026x1170 mm
EAN
5291485009526
EAN Code
5291485009526
External Color
Black
Included Accessories
Quick Start Guide
Input frequency
50/60 Hz
Input Power Connectors Quantity
1
Input Power Connectors Type
CEE 7/16
Input voltage
AC 100-240 V
Material
Plastic
Maximum Output Power
40 W
Model
CNE-CHA10B
MPN
CNE-CHA10B
Output Power Connectors Quantity
4
Output Power Connectors Type
USB/USB-C
Output voltage
DC 5/9/12 V
Pack Height (mm)
153 mm
Pack Length (mm)
81 mm
Pack Weight Brutto (kg)
0.165 kg
Pack Width (mm)
54 mm
Package type
Retail
Packs in Box
60
Pieces in pack
1
Power Adapter and Power Supply Features
Power Delivery
Power Device Location
External
Power Device Type
Power Adapter
Product colour
Black
Product type
Adapter
Quantity of the boxes per pallet (by air)(pcs)
30
Quantity of the boxes per pallet (by sea)(pcs)
42
Quantity of the packs per pallet (by air)(pcs)
1800
Quantity of the packs per pallet (by sea)(pcs)
2520
Rated current
3 A
Retail Packaging Net Weight Carton
0.012 kg
Retail Packaging Net Weight Plastic
0.027 kg
Single pack gross weight (kg)
0.165 kg
Size
81 mm
USB
2 (USB Type C)
USB 3.0
2 (USB 3.0 (Type A))
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Price history over the last 6 months
CANYON charger H-10 PD 20W QC 3.0 18W 2USB-A 2USB-C Desk Black
Current
R469
Lowest
R453
Highest
R469
Change 24H
+R14   +3%
Week
—   
Month
—   

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