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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON charger CU20C GaN 20W 1xPD EU White

CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
CANYON charger CU20C GaN 20W 1xPD EU White
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R214
+R1 Reward
The CANYON CU20C GaN 20W charger delivers fast, efficient charging in a compact white design. Utilizing GaN technology, it provides reliable power delivery via a single USB-C port, making it ideal for smartphones, tablets, and other compatible devices.Key features20W maximum output with USB Power De... Read More
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Stock 2 Code 360624 Brand CANYON Model CNS-CUW20C Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The CANYON CU20C GaN 20W charger delivers fast, efficient charging in a compact white design. Utilizing GaN technology, it provides reliable power delivery via a single USB-C port, making it ideal for smartphones, tablets, and other compatible devices.

Key features

  • 20W maximum output with USB Power Delivery support for rapid charging
  • GaN (Gallium Nitride) technology for a smaller, cooler, and more efficient charger
  • Single USB-C port output: DC 5V/9V/12V up to 3A (20W)
  • Input: AC 100-240V, 50/60Hz, 0.6A with EU plug type
  • Built-in circuit protection: over voltage, over current, short circuit, and overheating protection
  • Compact dimensions: 31 x 32 x 32 mm, lightweight at 42.3 g
  • Certified: CE, RoHS, ERP compliant
Specifications
Box Height (mm)
268 mm
Box Length (mm)
496 mm
Box Weight Brutto (kg)
6.8 kg
Box Width (mm)
290 mm
Brand
Canyon
Category
Mobile Device Chargers
Certifications
CE RoHs,ERP
Circuit Protection
Over Voltage
Commercial Name
CANYON charger CU20AC GaN 20W 1xPD 1xQC EU White
Depth (mm)
32 mm
Dimensions of pallet (by air)
1200x1000x1500 mm
Dimensions of pallet (by sea)
1200x1000x2100 mm
EAN
5291485016197
EAN Code
5291485016197
External Color
White
Height (mm)
32 mm
Input frequency
50/60 Hz
Input Power Connectors Quantity
1
Input Power Connectors Type
EU
Input voltage
AC 100-240 V
Marketing Model Name
CU20AC
Material
Plastic
Maximum Output Power
20 W
Model
CNS-CUW20C
MPN
CNS-CUW20C
Nominal Weight
42.3 g
Output Power Connectors Quantity
1
Output Power Connectors Type
USB-C
Output voltage
DC 5/9/12 V
Pack Height (mm)
127 mm
Pack Length (mm)
81 mm
Pack Weight Brutto (kg)
0.082 kg
Pack Weight Netto (kg)
0.053 kg
Pack Width (mm)
38 mm
Package type
Retail
Packs in Box
72
Pieces in pack
1
Power Adapter and Power Supply Features
Power Delivery
Power Device Location
External
Power Device Type
Power Adapter
Power output
1 (USB Type C)
Product colour
White
Product type
Adapter
Quantity of the boxes per pallet (by air)(pcs)
8
Quantity of the boxes per pallet (by sea)(pcs)
56
Quantity of the packs per pallet (by air)(pcs)
2880
Quantity of the packs per pallet (by sea)(pcs)
4032
Rated Input Current
0.6 A
Retail Packaging Net Weight Carton
0.029 kg
Retail Packaging Net Weight Plastic
0 kg
Size
32 mm
USB Type C
DC 5/9/12V 3A 20W (USB Power Delivery)
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
31 mm
Price history over the last 6 months
CANYON charger CU20C GaN 20W 1xPD EU White
Current
R214
Lowest
R203
Highest
R280
Change 24H
+R11   +5%
Week
-R56   -21%
Month
-R59   -22%

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