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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey

CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
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R1,042
The CANYON OnPower 265 is a high-capacity 20000mAh power bank built with a durable aluminium alloy casing in a sleek dark grey finish. It features a built-in USB-C cable for convenient charging on the go, eliminating the need to carry separate cords. With a maximum output power of 165W, this power b... Read More
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Stock Out Of StockNo Stock Code 1575417 Brand CANYON Model CNS-CPB265DG Warranty 2 Years

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Estimated delivery Thursday, October 29
You will be kept updated through our detailed tracking system
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The CANYON OnPower 265 is a high-capacity 20000mAh power bank built with a durable aluminium alloy casing in a sleek dark grey finish. It features a built-in USB-C cable for convenient charging on the go, eliminating the need to carry separate cords. With a maximum output power of 165W, this power bank supports fast charging for a wide range of devices, including laptops, tablets, and smartphones.

Key features

  • High capacity of 20000mAh with 4 lithium-ion battery cells for extended device usage
  • Maximum output power of 165W and output current up to 5A for rapid charging
  • Built-in USB-C cable (0.55m) for easy, cable-free charging
  • Supports multiple fast charging protocols: Power Delivery, Quick Charge 3.0/2.0, Huawei SuperCharge, and Samsung Super Fast Charging
  • Equipped with a TFT color display for clear power status and charging information
  • Aluminium alloy case provides durability and a premium feel
  • Comprehensive circuit protection including over-voltage and over-current safeguards
Specifications
Battery Cell Quantity
4
Battery Current Capacity
20000 mAh
Box Height (mm)
225 mm
Box Length (mm)
280 mm
Box Weight Brutto (kg)
6.71 kg
Box Width (mm)
200 mm
Brand
Canyon
Built-in Cable
Type-C
Cable Included
USB-C Charge Cable
Cable length
0.55 m
Case material
Aluminum Alloy
Category
Power Banks
Certifications
CE, FCC, ROHS
Circuit Protection
Over Voltage
Connectors Quantity
2
Depth (mm)
156.05 mm
EAN
5291485019556
EAN Code
5291485019556
External Color
Dark Gray
Height (mm)
40.8 mm
Material
Aluminium
Maximum Input Current
3.25 A
Maximum input voltage
20 V
Maximum Non-Operating Ambient Temperature
60 °C
Maximum Non-Operating Humidity
75 %
Maximum Operating Ambient Temperature
45 °C
Maximum Operating Humidity
75 %
Maximum Output Current
5 A
Maximum Output Power
165 W
Minimum Input Current
3 A
Minimum Input Voltage
5 V
Minimum Non-Operating Ambient Temperature
-20 °C
Minimum Non-Operating Humidity
45 %
Minimum Operating Ambient Temperature
-10 °C
Minimum Operating Humidity
45 %
Model
CNS-CPB265DG
MPN
CNS-CPB265DG
Nominal Weight
0.495 kg
Pack Height (mm)
175 mm
Pack Length (mm)
90 mm
Pack Weight Brutto (kg)
0.6404 kg
Pack Weight Netto (kg)
0.574 kg
Pack Width (mm)
52.5 mm
Package type
Retail
Packs in Box
10
Pieces in pack
1
Power Adapter and Power Supply Features
LCD Display
Power Display
TFT Color Display
Product colour
Grey
Product type
Cable
Quantity of the packs per pallet (by air)(pcs)
1000
Quantity of the packs per pallet (by sea)(pcs)
1800
Retail Packaging Net Weight Carton
0.066 kg
Retail Packaging Net Weight Plastic
0 kg
Size
60 cm
Special features
TFT Color Display Aluminum Case Total Output 165W Built-in Cable 60cm
Supports Battery Cell Technology
Lithium Ion
USB Type A
DC 5/9/10/12/21V 105W
USB Type C
DC 5/9/12/15/20V 100W
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
52.8 mm
Price history over the last 6 months
CANYON Built-in cable power bank OnPower 265 20000mAh 165W Aluminium Dark grey
Current
R1,042
Lowest
R815
Highest
R1,149
Change 24H
+R18   +2%
Week
+R222   +27%
Month
-R5   0%

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