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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Canon FE8-7188-000 ROLLER, SECONDARY TRAN

Canon FE8-7188-000 ROLLER, SECONDARY TRAN
Canon FE8-7188-000 ROLLER, SECONDARY TRAN
0 reviews • Write a review
R2,082
+R7 Reward
Faded prints, streaks, or uneven toner coverage on your Canon imageRUNNER ADVANCE C5000, C5200, or C5500 series often point to a worn secondary transfer roller. This genuine Canon FE8-7188-000 roller restores the precise transfer of toner from the intermediate transfer belt to paper, ensuring crisp,... Read More
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Stock 20 Code 3397863 Brand Canon Model FE8-7188 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Faded prints, streaks, or uneven toner coverage on your Canon imageRUNNER ADVANCE C5000, C5200, or C5500 series often point to a worn secondary transfer roller. This genuine Canon FE8-7188-000 roller restores the precise transfer of toner from the intermediate transfer belt to paper, ensuring crisp, professional output page after page.

Who is it for

Service technicians, IT administrators, and office managers responsible for maintaining Canon imageRUNNER ADVANCE C5000, C5200, and C5500 series multifunction printers. Ideal for high-volume environments where consistent print quality is critical.

Main features

  • Genuine Canon OEM part – guaranteed compatibility and reliability
  • Transfers toner from the intermediate transfer belt (ITB) to paper with precision
  • Restores sharp text, solid fills, and accurate color registration
  • Durable construction with rubber, metal, and plastic components for long service life
  • Direct replacement for worn or damaged secondary transfer rollers

Specifications

  • Part type: Secondary Transfer Roller
  • OEM: Yes
  • Manufacturer: Canon
  • Print technology: Laser
  • Compatible series: Canon imageRUNNER ADVANCE C5000, C5200, C5500
  • Compatible models (examples): iR-ADV C5030, C5035, C5045, C5051, C5235, C5240, C5250, C5255, C5535, C5540, C5550, C5560
  • Material: Rubber, metal, plastic
  • Product condition: New
  • Installation: Service part (professional installation recommended)
  • Unit of sale: 1 roller
  • Color: Black/Grey

Tips

Replace the secondary transfer roller as part of scheduled maintenance or when print quality issues such as fading, ghosting, or incomplete transfer occur. Always power off and unplug the printer before installation, and consult the service manual for your specific model. Using genuine Canon parts ensures optimal performance and helps maintain warranty coverage.

Specifications
Box contents
1 x Secondary Transfer Roller
Brand
Canon
Category
Printer Roller
Compatibility
Canon imageRUNNER ADVANCE C5000 Series, Canon imageRUNNER ADVANCE C5200 Series, Canon imageRUNNER ADVANCE C5500 Series
Country of origin
Japan
Model
FE8-7188-000
MPN
FE8-7188-000
OEM code
FE8-7188-000
Quantity per pack
1
Weight
0.6 kg
Price history over the last 6 months
Canon FE8-7188-000 ROLLER, SECONDARY TRAN
Current
R2,082
Lowest
R1,989
Highest
R2,082
Change 24H
+R81   +4%
Week
+R88   +4%
Month
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