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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black

Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
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R17,576
+R64 Reward
Create your best, top performing content with the Canon EOS R50 that shoots professional-looking stills and 4K 30p movies to show off your creativity. Featuring a compact, lightweight design and a large 24.2 megapixel APS-C sized sensor, this EOS R mirrorless all-rounder delivers your passion to you... Read More
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Stock 1 Code 28266 Brand Canon Model 5811C035 Warranty 2 Years

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Estimated delivery Thursday, October 1
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Create your best, top performing content with the Canon EOS R50 that shoots professional-looking stills and 4K 30p movies to show off your creativity. Featuring a compact, lightweight design and a large 24.2 megapixel APS-C sized sensor, this EOS R mirrorless all-rounder delivers your passion to your followers in true-to-life quality. Capture more angles than you thought possible due to the flexible Vari-angle touchscreen. When you need to block out distractions, shoot through the electronic viewfinder for the most immersive experience. A great portable camera, the EOS R50’s deep learning Dual Pixel CMOS AF II automatically recognises, focusses on and tracks your moving subject, so you never miss a shot. Your creative breakthrough awaits.

Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit. Camera type: MILC, Megapixel (approx.): 24.2 MP, Sensor type: CMOS, Maximum image resolution: 6000 x 4000 pixels. ISO sensitivity (max): 51200. Focal length range: 18 - 45 mm. Fastest camera shutter speed: 1/8000 s. Wi-Fi. HD type: 4K Ultra HD, Maximum video resolution: 3840 x 2160 pixels. Touchscreen. Viewfinder type: Electronic. PictBridge. Weight: 328 g. Product colour: Black

Key Highlights
  • MILC 24.2 MP CMOS Touchscreen Black
  • TTL Face tracking
  • ISO sensitivity (min): 100 ISO sensitivity (max): 51200 Fastest camera shutter speed: 1/8000 s Slowest camera shutter speed: 30 s ± 3EV (1/3EV step)
  • Video recording 3840 x 2160 pixels 4K Ultra HD
  • Built-in microphone Built-in speaker(s) PictBridge USB Type-C HDMI Bluetooth Wi-Fi
  • Lithium-Ion (Li-Ion)
Specifications
Anti-dust function
No
Anti-flicker shooting
Yes
Audio formats supported
LPCM, AAC
Audio system
stereo
Auto Exposure (AE) lock
Yes
Auto Focus (AF) assist beam
Yes
Auto Focus (AF) lock
Yes
Auto Focus (AF) object detection
Animal, Bird, CAT, Dog, People, Vehicle
Auto focusing (AF) modes
Continuous Auto Focus, One Shot Focus, Servo Auto Focus
Batteries included
Yes
Battery charger included
Yes
Battery level indicator
Yes
Battery level indicator number of levels
4
Battery technology
Lithium-Ion (Li-Ion)
Battery type
LP-E17
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
4.2
Built-in low-pass filter
Yes
Built-in microphone
Yes
Built-in speaker(s)
Yes
Camera shutter type
Electronic
Camera type
MILC
Carrying case
Yes
Colour sampling
YCbCr4:2:0 8-bit, YCbCr4:2:2 10-bit
Compatible memory cards
SD, SDHC, SDXC
Depth
68.8 mm
Diopter adjustment (D-D)
-3 - 1
Dioptre correction
Yes
Direct printing
Yes
Display
LCD
Display aspect ratio
3:2
Display diagonal (metric)
7.5 cm
Display resolution
1620000 dot
Dustproof
No
Erase protection options
Folder, Memory card, Single image
Exposure bracketing (AEB)
± 3EV (1/2EV; 1/3EV stop)
External flash connector
Yes
Face tracking
Yes
Fastest camera shutter speed
1/8000 s
Filter size
49 mm
Flash exposure compensation
Yes
Flash exposure correction
±3EV (1/3 EV step)
Flash exposure lock
Yes
Flash guide number
6 m
Focal length range
18 - 45 mm
Focus
TTL
Focus adjustment
Auto/Manual
GPS (satellite)
No
HD type
4K Ultra HD
HDMI
Yes
HDMI connector type
Micro
HDMI version
2.0
Height
85.5 mm
Histogram
Yes
Image formats supported
JPEG, Raw, C-RAW, HEIF
Image processor
DIGIC X
Image sensor aspect ratio
3:2
Image sensor size (W x H)
22.3 x 14.9 mm
Image stabilizer
No
ISO sensitivity
100, 6400, 25600, 51200
ISO sensitivity (max)
51200
ISO sensitivity (min)
100
Lens cap included
Yes
Lens mount interface
Canon RF
Lens structure (elements/groups)
7/7
Lens type
Standard zoom
Lens weight
130 g
Light exposure control
Program AE
Light exposure correction
± 3EV (1/3EV step)
Light exposure modes
Aperture priority AE, Auto, Manual, Shutter priority AE
Light metering
Centre-weighted, Evaluative (Multi-pattern), Partial, Spot
Live view
Yes
Magnification
0.95x
Maximum aperture number
4.5
Maximum focal length (35mm film equiv)
72 mm
Maximum image resolution
6000 x 4000 pixels
Maximum video resolution
3840 x 2160 pixels
Megapixel (approx.)
24.2 MP
Memory slots
1
Microphone in
Yes
Minimum aperture number
32
Minimum focal length (35mm film equiv)
29 mm
Number of batteries supported
1
Number of diaphragm blades
7
Number of measurement zones
384
Operating temperature (T-T)
0 - 40 °C
Orientation sensor
Yes
PictBridge
Yes
Playback zoom (min)
1.5x
Playback zoom number of steps
15
Product colour
Black
Products per pallet
120 pc(s)
Remote control included
Yes
Scene modes
Children, Close-up (macro), Food, Group photo, HDR backlight control, Handheld night scene, Landscape, Panning, Panorama, Portrait, Self-portrait, Silent shutter, Smooth skin, Sports
Self-timer delay
2,10 s
Sensor format
Advanced Photo System type-C (APS-C)
Sensor type
CMOS
Shoe mounting point
Yes
Shooting modes
Aperture priority, Auto, Intelligent auto, Manual, Program, Scene, Shutter priority
Slideshow
Yes
Slowest camera shutter speed
30 s
Smartphone/tablet remote support
Yes
Splash proof
No
Still image resolution(s)
6000 x 4000, 3984 x 2656, 2976 x 1984, 2400 x 1600, 5328 x 4000, 3552 x 2664, 2656 x 1992, 2112 x 1600, 4000 x 4000, 2656 x 2656, 1984 x 1984, 1600 x 1600
Supported aspect ratios
1:1, 3:2, 4:3, 16:9
Touchscreen
Yes
Tripod mounting supported
Yes
USB connector
USB Type-C
USB version
2.0
Vari-angle LCD display
Yes
Video formats supported
H.264, H.265
Video recording
Yes
Video resolutions
1920 x 1080,3840 x 2160 pixels
View on smartphone
Yes
Viewfinder frame rate (power saving mode)
60 fps
Viewfinder frame rate (smooth mode)
120 fps
Viewfinder resolution (approx.)
2360000 pixels
Viewfinder screen size
0.39"
Viewfinder type
Electronic
Weight
328 g
Weight (including battery)
375 g
White balance
Auto, Cloudy, Custom modes, Daylight, Flash, Fluorescent, Manual, Shade, Tungsten
Wi-Fi
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Width
116.3 mm
Wind filter
Yes
Wrist strap included
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Canon EOS R50, Black + RF-S 18-45mm F4.5-6.3 IS STM Kit, 24.2 MP, 6000 x 4000 pixels, CMOS, 4K Ultra HD, Touchscreen, Black
Current
R17,576
Lowest
R15,359
Highest
R18,690
Change 24H
+R1,573   +10%
Week
+R1,722   +11%
Month
+R1,693   +11%

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