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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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BTS Ceramic Mug in Gift Box 350 ml White

BTS Ceramic Mug in Gift Box 350 ml White
BTS Ceramic Mug in Gift Box 350 ml White
0 reviews • Write a review
R467
+R1 Reward
Lead and cadmium-free ceramic with fade-resistant BTS print — safe for daily use and built to keep the design vivid through countless washes. This officially licensed 350 ml mug arrives in a decorative gift box, ready to delight any ARMY member.OverviewCelebrate your love for BTS with this high-qual... Read More
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Stock 8 Code 3370507 Brand INNY Model TAZ193 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Lead and cadmium-free ceramic with fade-resistant BTS print — safe for daily use and built to keep the design vivid through countless washes. This officially licensed 350 ml mug arrives in a decorative gift box, ready to delight any ARMY member.

Overview

Celebrate your love for BTS with this high-quality ceramic mug, crafted for both hot and cold beverages. The glossy white finish and ergonomic C-handle offer a comfortable grip, while the cylindrical shape fits neatly under most coffee machines. Dishwasher and microwave safe, it combines practicality with fandom pride.

What stands out

  • Officially licensed BTS merchandise with fade-resistant print
  • Premium ceramic construction, lead and cadmium-free for food safety
  • Generous 350 ml capacity, ideal for coffee, tea, or hot chocolate
  • Includes a decorative gift box — perfect for gifting
  • Ergonomic C-handle and glossy finish for a stylish look

Technical details

  • Material: High-quality ceramic
  • Capacity: 350 ml (11.8 fl oz)
  • Colour: White
  • Dimensions: approx. 8.2 cm diameter × 9.5 cm height
  • Dishwasher safe: Yes
  • Microwave safe: Yes
  • Packaging: Decorative gift box
  • Recommended use: Hot and cold beverages

Our verdict

A must-have for BTS fans, this mug blends everyday functionality with official merchandise quality. The durable ceramic and vibrant print ensure it remains a favourite for years, whether at home or in the office.

Specifications
Brand
BTS
Capacity
350 ml
Category
Mug
Colour of product
White
Dishwasher proof
Yes
EAN
8435747831723
Material
Ceramic
Microwave proof
Yes
Model
TAZ193
MPN
TAZ193
Producer product family
BTS Merchandise
Producer product name
BTS Ceramic Mug in Gift Box 350 ml White
Product colour
White
Product type
Mug
Type
Mug
Volume
350 ml
Warranty
24
Weight
0.45 kg
Price history over the last 6 months
BTS Ceramic Mug in Gift Box 350 ml White
Current
R467
Lowest
R413
Highest
R467
Change 24H
+R49   +12%
Week
+R54   +13%
Month
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