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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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BRUNNEN s'maepp Pencil Case Black

BRUNNEN s'maepp Pencil Case Black
BRUNNEN s'maepp Pencil Case Black
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R783
+R2 Reward
The BRUNNEN s'maepp Pencil Case in black is a versatile and durable storage solution for students and professionals. Made from robust polyester, this flexible pencil case offers a spacious main compartment with a secure zipper closure, keeping your pens, pencils, and accessories organized and easily... Read More
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Stock 10 Code 2896617 Brand BRUNNEN Model 104922290 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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The BRUNNEN s'maepp Pencil Case in black is a versatile and durable storage solution for students and professionals. Made from robust polyester, this flexible pencil case offers a spacious main compartment with a secure zipper closure, keeping your pens, pencils, and accessories organized and easily accessible. Its lightweight and compact design makes it ideal for school, office, or travel.

Advantages

This pencil case combines practicality with durability. The high-quality polyester material ensures long-lasting use, while the simple yet functional design allows for easy storage and quick access to your writing tools. The black colour is timeless and matches any style.

Suitable for

  • Students of all ages
  • Office workers
  • Artists and creatives
  • Everyday use at home or on the go

Key specifications

  • Brand: BRUNNEN
  • Model: s'maepp
  • MPN: 10-49870-99
  • EAN: 4061947061192
  • Product Type: Pencil Case
  • Colour: Black
  • Material: Polyester
  • Closure Type: Zipper
  • Number of Compartments: 1
  • Design: Flexible, Unstructured
  • Target Audience: Students, Office, General Use
  • Care Instructions: Wipe clean

Recommendations

For optimal organization, pair this pencil case with BRUNNEN pens and accessories. Its spacious interior can hold up to 30 standard pens or a mix of supplies. Ideal for everyday carry in backpacks or briefcases.

Specifications
Brand
BRUNNEN
Case type
Pencil Case
Category
Pencil Case
Closure type
Zipper
EAN
4061947061192
Material
Polyester
Model
s'maepp
MPN
10-49870-99
Product colour
Black
Product type
Pencil Case
Recommended age group
All ages
Recommended gender
Unisex
Weight
0.05 kg
Price history over the last 6 months
BRUNNEN s'maepp Pencil Case Black
Current
R783
Lowest
R736
Highest
R814
Change 24H
+R41   +6%
Week
+R45   +6%
Month
+R46   +6%

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