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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Brother UNDER INK FOAM REFILL M17 (WASD002AZ001)

Brother UNDER INK FOAM REFILL M17 (WASD002AZ001)
Brother UNDER INK FOAM REFILL M17 (WASD002AZ001)
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R721
+R2 Reward
Keep your Brother inkjet printer running cleanly and efficiently with the genuine Brother M17 Ink Foam Refill (WASD002AZ001). This absorbent foam insert is engineered to trap waste ink inside the maintenance box, preventing messy leaks and protecting internal components from ink overflow.OverviewThe... Read More
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Stock 1 Code 3397232 Brand BROTHER Model D01HFJ001 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Keep your Brother inkjet printer running cleanly and efficiently with the genuine Brother M17 Ink Foam Refill (WASD002AZ001). This absorbent foam insert is engineered to trap waste ink inside the maintenance box, preventing messy leaks and protecting internal components from ink overflow.

Overview

The Brother M17 ink foam refill is a user-replaceable maintenance part designed for select Brother inkjet printers. When your printer displays a 'Waste Ink Pad Full' or similar maintenance error, replacing the foam restores the waste ink absorption capacity, allowing you to continue printing without costly service calls. This genuine Brother part ensures a perfect fit and reliable performance.

What stands out

  • Genuine Brother OEM part – guaranteed compatibility and quality
  • High-absorbency foam effectively contains waste ink
  • Helps prevent ink leakage and keeps printer interior clean
  • Easy user installation – no special tools required
  • Extends the life of your printer by managing waste ink responsibly

Technical details

  • Part number: WASD002AZ001
  • Model identifier: M17
  • Type: Ink foam refill / waste ink absorber
  • Compatibility: Brother inkjet printers (check printer manual for WASD002AZ001 compatibility)
  • Material: Absorbent foam
  • Colour: Grey/White
  • Quantity: 1 unit
  • Installation: User-replaceable, typically accessed via waste ink tank/pad area
  • Maintenance item: Yes, replace when 'Waste Ink Pad Full' error appears or per maintenance schedule

Our verdict

A must-have spare for Brother printer owners, this genuine foam refill ensures your printer stays clean and operational, avoiding downtime and potential ink damage.

Specifications
Box contents
Ink foam refill unit
Brand
Brother
Category
Ink Foam Refill
Compatibility
Brother Inkjet Printers (specific models vary, check printer manual for WASD002AZ001 compatibility)
Model
M17
MPN
WASD002AZ001
OEM code
WASD002AZ001
Quantity per box
1
Quantity per pack
1
Price history over the last 6 months
Brother UNDER INK FOAM REFILL M17 (WASD002AZ001)
Current
R721
Lowest
R705
Highest
R721
Change 24H
+R9   +1%
Week
+R16   +2%
Month
—   

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