Brother JE 5 ANS - Return to Workshop Service Extension 5 Years

The Brother JE 5 ANS - ALLER RETOUR ATELIER is a comprehensive service extension plan that provides peace of mind for your Brother printer or multi-function device. This Return to Workshop (RTW) service extends the standard manufacturer's warranty by an additional 5 years, covering parts, labor, and transportation for pick-up and return. Ideal for businesses and home offices that rely on their Brother equipment, this plan ensures professional repairs at certified service centers with a typical turnaround of 5-7 business days.

Advantages

Extends your original warranty to 5 years total, covering all essential repair costs. Includes technical support and a replacement policy if repair is not economically viable. The service is activated via online registration and is tied to the original product and owner, ensuring dedicated coverage.

Suitable for

• Brother printer and MFC owners seeking long-term protection
• Businesses requiring minimal downtime with fast repair turnaround
• Users who prefer certified service center repairs

Key specifications

• Service Type: Return to Workshop (RTW)
• Service Duration: 5 Years
• Coverage Start Date: From original product purchase date
• Included Services: Parts, labor, and transportation (pick-up & return)
• Covered Product Category: Brother Printers & Multi-Function Devices (MFCs)
• Activation Method: Online registration required
• Geographical Coverage: France
• Repair Location: Certified Brother Service Center
• Service Level Agreement (SLA): Repair completion typically within 5-7 business days (after receipt at workshop)
• Technical Support: Included for covered product issues
• Replacement Policy: Product replacement offered if repair is not economically viable or possible
• Exclusions: Consumables, accessories, software issues not related to hardware, accidental damage, misuse, acts of God
• Eligibility: Must be purchased with or within a specified period of the eligible Brother product
• Transferability: Non-transferable (typically tied to the original product and owner)
• Warranty Extension: Extends manufacturer's standard warranty
• On-Site Service: Not included (this is a RTW service)

Recommendations

Register your service plan online promptly after purchase to activate coverage. Keep your original purchase receipt and product serial number handy. This plan is an excellent investment for high-usage Brother devices, ensuring cost-effective repairs and extended product life.